[Remote] Vice President, Business Systems at GitLab

United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, SaaSIndustries

Requirements

Strategic leadership experience to develop and execute enterprise systems strategy and multi-year roadmaps for Sales, Customer, and Finance systems
Expertise in Quote-to-Cash processes, including CPQ, order management, billing, revenue recognition, and collections
Ability to architect usage-based billing capabilities, supporting consumption models, flexible pricing, usage tracking, and automated billing
Experience championing AI and automation integration, identifying use cases, establishing governance, and measuring outcomes
Knowledge of systems governance, including architectural standards, integration patterns, data policies, and change control
Technical depth in designing system architectures, complex data flows, API-first integrations, and modern integration patterns (e.g., Salesforce, Zuora CPQ, NetSuite, Coupa, Zip, Workato, Zendesk, Gainsight)
Capability to oversee SOX compliance and risk management
Experience leading a distributed team of ~60 professionals in a fully async-first organization, fostering empowerment and accountability
Ability to serve as a trusted advisor to the executive team, balancing agility with control

Responsibilities

Develop and execute a comprehensive business systems strategy aligned with GitLab's growth objectives, defining multi-year roadmaps for Sales, Customer, and Finance systems
Lead improvements and evolution of Quote-to-Cash processes and systems across CPQ, order management, billing, revenue recognition, and collections
Architect usage-based billing capabilities, partnering with Monetization, Fulfillment, and Revenue Accounting teams
Champion AI-first transformation by integrating AI and automation across Sales, Customer Success, and Support systems, with governance and outcome measurement
Establish enterprise-wide governance frameworks, including architectural standards, integration patterns, data policies, and change control
Design and oversee technical architecture and integrations connecting enterprise applications for scalability and efficiency
Ensure SOX compliance and manage risks in enterprise systems
Lead a distributed team of approximately 60 professionals across Sales Systems, Customer Systems, and Finance Systems, reporting to the CIO

Skills

Key technologies and capabilities for this role

Business SystemsEnterprise SystemsSales SystemsCustomer SystemsFinance SystemsQuote-to-CashUsage-Based BillingAIDevSecOpsStrategic LeadershipSystem Architecture

Questions & Answers

Common questions about this position

What team does this role oversee?

The VP of Business Systems oversees a distributed team of approximately 60 professionals across Sales Systems, Customer Systems, and Finance Systems.

Is this a remote position?

Yes, the role is in a fully distributed, async-first organization.

What technical systems will I work with in this role?

The role involves architecting solutions integrating Salesforce, Zuora CPQ, NetSuite, Coupa, Zip, Workato, Zendesk, and Gainsight.

What is the company culture like at GitLab?

GitLab has a high-performance culture driven by values and continuous knowledge exchange, embracing AI as a core productivity multiplier in a fully distributed, async-first organization where every voice is valued.

What makes a strong candidate for this VP role?

A strong candidate combines strategic vision with technical depth, able to design system architectures, understand complex data flows, lead transformational initiatives like Quote-to-Cash improvements, and manage distributed technical teams.

GitLab

Unified DevOps platform for software development

About GitLab

GitLab offers a DevOps platform that simplifies the software development process by providing a single application for collaboration, visibility, and speed. The platform integrates various tools needed for software development, which helps teams manage their projects more efficiently without juggling multiple tools. This allows companies to concentrate on enhancing their products instead of spending too much time on builds. GitLab serves a wide range of clients, including large corporations from different industries, demonstrating its versatility. The company operates on a subscription-based model, where clients pay for access to the platform, which includes features for continuous integration and deployment. GitLab also provides free trials and regularly updates its platform to deliver ongoing value to its users. By customizing its offerings and partnering with other technology providers, GitLab aims to enhance its ecosystem and drive revenue.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$421.8MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Spending Company Money

Equity Compensation

Life Insurance

Financial Wellness

Paid Time Off

Growth and Development Benefit

GitLab Contribute

Business Travel Accident Policy

Immigration

Employee Assistance Program

Incentives

All-Remote

Part-time contracts

Meal Train

Fertility & Family Planning

Parental Leave

Risks

AI-powered coding assistants like Claude pose a competitive threat to GitLab's platform.

Potential sale to Datadog may lead to strategic shifts misaligned with customer expectations.

Integration of Oxeye may distract from GitLab's core DevOps offerings.

Differentiation

GitLab offers a unified DevOps platform, reducing complexity in software development.

The platform integrates tools for collaboration, visibility, and speed, enhancing development processes.

GitLab's open-source model fosters continuous innovation with a large developer community.

Upsides

Acquiring Oxeye enhances GitLab's cloud security, appealing to security-conscious enterprises.

Partnership with Ooredoo Kuwait expands GitLab's influence in the telecommunications sector.

Potential sale to Datadog could create strategic synergies and expand market reach.

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