Solutions Support Engineer at Ridecell

Madrid, Community of Madrid, Spain

Ridecell Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fleet Management, Mobility, Automotive, TechnologyIndustries

Requirements

  • Not specified

Responsibilities

  • Present the company's capabilities at a strategic level and be comfortable to brainstorm and discover potential solutions
  • Support the company's pre-sales efforts by providing technical support to sales personnel through the sales-cycle
  • Work closely with the sales team to support pre-sales activities, including customer demos and presentations highlighting our value proposition to help move opportunities through the sales funnel
  • Travel to customer and prospect locations
  • Setup pilots for customers
  • Develop new tools for making demos more attractive and closer to customers' use-cases
  • Develop prototypes for integration with customers' existing infrastructure
  • Define and describe an architecture of a system in context of a specific solution
  • Work with Ridecell Product & Engineering teams, and customer/prospect IT teams to develop current & future state solution architecture for deployments
  • As a key member of the launch team, independently lead work streams like technical integration projects with customer/prospect IT teams
  • Provide support on-site and/or remote pre and post deployment
  • Work effectively as a cross-functional team member between Sales

Skills

Solution Architecture
Prototyping
System Integration
Customer Demos
Pre-sales Support
Technical Integration
Pilot Setup
Real-time Data

Ridecell

Fleet management and shared mobility platform

About Ridecell

Ridecell provides a platform for fleet management and shared mobility services, catering to clients who own and manage vehicle fleets, such as car rental companies and delivery businesses. The core of Ridecell's offering is the Fleet Transformation Cloud, which integrates data insights with digital vehicle control to automate workflows and resolve fleet issues, enhancing operational efficiency and sustainability. Additionally, Ridecell offers a car sharing service called Ridecell Shared, allowing customers to rent vehicles for various durations, supported by real-time vehicle monitoring and automated dispatch for maintenance. Unlike traditional fleet management systems, Ridecell focuses on automation and sustainability, making it an attractive option for businesses aiming to optimize their fleet operations while minimizing their environmental impact.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$115.6MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Automotive & TransportationIndustries
201-500Employees

Benefits

Competitive salary
Remote work
Unlimited PTO
Life Insurance
401k
FSA
Commuter Benefits
Wellness activities - Virtual Workouts
Happy Hours
Company Events

Risks

Emerging IoT fleet management startups pose a threat to Ridecell's market share.
Economic downturns in key markets could impact Ridecell's revenue growth.
Data privacy concerns may increase compliance costs for Ridecell.

Differentiation

Ridecell's Fleet IoT Automation modernizes fleet operations with data-driven insights.
The platform automates workflows, enhancing efficiency for shared services and logistics fleets.
Ridecell offers real-time vehicle monitoring and automated dispatch for car sharing services.

Upsides

Ridecell's partnership with Toyota enhances its credibility and market reach.
The rise of 5G technology boosts Ridecell's real-time vehicle monitoring capabilities.
Increasing EV adoption allows Ridecell to expand into EV-specific fleet management.

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