Solutions Support Engineer at Ridecell

Madrid, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fleet Management, Mobility, Automotive, TechnologyIndustries

Requirements

Not specified

Responsibilities

Present the company's capabilities at a strategic level and be comfortable to brainstorm and discover potential solutions
Support the company's pre-sales efforts by providing technical support to sales personnel through the sales-cycle
Work closely with the sales team to support pre-sales activities, including customer demos and presentations highlighting our value proposition to help move opportunities through the sales funnel
Travel to customer and prospect locations
Setup pilots for customers
Develop new tools for making demos more attractive and closer to customers' use-cases
Develop prototypes for integration with customers' existing infrastructure
Define and describe an architecture of a system in context of a specific solution
Work with Ridecell Product & Engineering teams, and customer/prospect IT teams to develop current & future state solution architecture for deployments
As a key member of the launch team, independently lead work streams like technical integration projects with customer/prospect IT teams
Provide support on-site and/or remote pre and post deployment
Work effectively as a cross-functional team member between Sales

Skills

Key technologies and capabilities for this role

Solution ArchitecturePrototypingSystem IntegrationCustomer DemosPre-sales SupportTechnical IntegrationPilot SetupReal-time Data

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this Solutions Support Engineer role?

This information is not specified in the job description.

What are the required skills for this role?

This information is not specified in the job description.

Does this role require travel?

Yes, the position will require travel to customer and prospect locations.

What kind of experience makes a strong candidate for this position?

Candidates with experience presenting capabilities strategically, providing technical pre-sales support, developing demos and prototypes, defining solution architectures, and leading technical integrations with customer IT teams would be strong fits.

Ridecell

Fleet management and shared mobility platform

About Ridecell

Ridecell provides a platform for fleet management and shared mobility services, catering to clients who own and manage vehicle fleets, such as car rental companies and delivery businesses. The core of Ridecell's offering is the Fleet Transformation Cloud, which integrates data insights with digital vehicle control to automate workflows and resolve fleet issues, enhancing operational efficiency and sustainability. Additionally, Ridecell offers a car sharing service called Ridecell Shared, allowing customers to rent vehicles for various durations, supported by real-time vehicle monitoring and automated dispatch for maintenance. Unlike traditional fleet management systems, Ridecell focuses on automation and sustainability, making it an attractive option for businesses aiming to optimize their fleet operations while minimizing their environmental impact.

San Francisco, CaliforniaHeadquarters

2009Year Founded

$115.6MTotal Funding

SERIES_CCompany Stage

Data & Analytics, Automotive & TransportationIndustries

201-500Employees