Solutions Engineer, Enterprise

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, Enterprise Software, SaaS, Cloud Computing, FintechIndustries

Requirements

Candidates should possess a strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals, experience developing with Python, Java, and/or other web development languages, and prior experience working in enterprise SaaS, cloud tech, finance, fintech, or similar industries in a technical capacity with end-customer engagement.

Responsibilities

The Solutions Engineer will partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements, develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, be accountable for securing the “technical win” by unblocking technical challenges, interact with customers daily to understand their needs and design solutions to better serve them, design and develop “Scopes of Work” by breaking down customer challenges into a project plan, work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage, work with AEs and PMs to identify customer-specific feature requests, and drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Skills

Python

Java

Web Development

SaaS

Cloud Technologies

Customer Engagement

Project Management

Technical Presentation

GenAI

Scale AI

AI platform for data and models

About Scale AI

Scale AI provides a platform that helps businesses develop AI applications by utilizing their enterprise data to customize generative models. The platform includes tools for collecting, curating, and annotating data, as well as features for evaluating and optimizing models. Scale works with a variety of clients, including major tech companies like Microsoft and Meta, government agencies such as the U.S. Army and Airforce, and startups like Brex and OpenSea. What sets Scale apart from its competitors is its comprehensive suite of tools and services that focus on safely unlocking the value of AI. The company's goal is to enhance the performance of advanced language models and generative models, making AI more accessible and effective for its clients.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$1,558.9MTotal Funding

SERIES_FCompany Stage

Data & Analytics, AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health, Dental & Vision Coverage - Our health plans give you the flexibility to select the right coverage for you and eligible family members through a variety of plan options.

Easy to use 401(K) - Plan and invest for the future with a 401(k) via Guideline. Scale’s 401(k) plan provides you an opportunity to defer compensation for your long-term savings.

Wellness Fund - We care about the physical, mental, and emotional wellbeing of all Scaliens. Our $100/month wellness stipend can be used for gym memberships, acupuncture, meditation apps, and so much more.

Virtual Social Activities - Being remote has not stopped us from hosting fun virtual events. From trivia night to candle making, we ensure employees are fostering connections & building strong relationships.

Learning & Development - We know how important career growth is for Scaliens, so we offer a $500/year L&D stipend to help support continued development throughout your journey.

Flexible hours allow you to work when you are most productive. You can work with your manager to best plan your daily work schedule.

Generous Paid Time Off - Enjoy time to travel or plan a staycation. We encourage employees to take time off to recharge and prevent burnout. We have a flexible PTO policy where each employee is afforded the flexibility to take planned time-off as needed.

Commuter Benefits - Set aside pre-tax dollars to use on qualified transportation expenses to help ease your commute.

Parental Leave - Balancing work and family is essential, and Scale understands the importance of having adequate leave policies in place to promote a healthy home and work life.

Risks

Legal issues over labor practices could harm Scale AI's reputation and financial standing.

Controversial stance on DEI may deter potential talent and partnerships, affecting growth.

Expansion in San Francisco could increase operational costs amid uncertain economic conditions.

Differentiation

Scale AI offers comprehensive data annotation for AI, unlike competitors focusing on single modalities.

The platform supports diverse clients, from tech giants to government agencies, enhancing its versatility.

Scale AI's commitment to AI safety initiatives sets it apart in responsible AI development.

Upsides

Growing demand for AI data annotation boosts Scale AI's market potential and client base.

Expansion into defense applications opens new revenue streams and strategic partnerships.

Partnerships with AI safety organizations enhance Scale AI's reputation as a responsible AI leader.

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