Solutions Engineer at Alchemy

San Francisco, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Web3, SoftwareIndustries

Requirements

Candidates should possess at least one year of experience in a software development role, hold a technical degree, demonstrate strong analytical skills, and possess the ability to understand and troubleshoot complex technical issues. Applicants should also exhibit strong communication skills for interacting with both internal and external stakeholders, along with excellent interpersonal skills for monitoring and measuring customer performance, and experience working with startups. A passion for blockchain technologies and Web3 is highly desirable, and a hustler mentality, including experience founding a company or building side projects, is a plus.

Responsibilities

The Solutions Engineer will provide hands-on technical support, deliver a stellar customer experience, understand customer needs and tailor solutions to unique challenges and goals, seek product feedback and track usage/performance to inform the product roadmap, serve as the voice of the customers, build and maintain ongoing relationships with complex stakeholders, partner with internal teams to drive long-term solutions and product development decisions, and work in a quickly changing environment, driving referrals from customers.

Skills

Technical Support

Customer Relationship Management

Problem-Solving

Product Roadmap

Stakeholder Management

Alchemy

Developer platform for web3 applications

About Alchemy

Alchemy provides a platform for developers to create and scale web3 applications in the blockchain market. It offers a variety of APIs, SDKs, and tools that simplify the development process for applications such as Non-Fungible Tokens (NFTs) and smart contract monitoring. Alchemy's blockchain engine ensures high scalability, reliability, and data accuracy, allowing applications to manage large amounts of data and transactions effectively. A key feature is its multi-chain API, which supports launching, verifying, and trading NFTs, along with real-time notifications for smart contract activities. Unlike many competitors, Alchemy focuses on providing a comprehensive suite of tools tailored for blockchain developers, operating on a subscription-based model for revenue. The company's goal is to empower developers by providing the necessary resources to build efficient and effective web3 applications.

San Francisco, CaliforniaHeadquarters

2017Year Founded

$530.1MTotal Funding

SERIES_CCompany Stage

Crypto & Web3Industries

201-500Employees

Benefits

Competitive Salary

Health and dental insurance

Generous PTO

401k Contributions

Risks

Increased competition from Avara's Lens blockchain could attract developers away from Alchemy.

Emergence of modular smart accounts may shift developer preferences to more flexible solutions.

0G Labs' substantial funding could divert attention from traditional platforms like Alchemy.

Differentiation

Alchemy offers a revolutionary blockchain engine ensuring infinite scalability and 100% data accuracy.

The multi-chain API allows developers to manage NFTs, a growing digital asset trend.

Alchemy provides real-time notifications and smart contract tracking for enhanced user insights.

Upsides

Alchemy's acquisition of Bware Labs expands its European market presence and workforce by 25%.

Partnership with HackIndia positions Alchemy as a key player in India's tech ecosystem.

Alchemy Ventures' investment in modular smart accounts enhances its innovative blockchain solutions.

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