Solutions Architect
Coder$60,000 - $90,000/year
- Full Time
- Mid-level (3 to 4 years), Junior (1 to 2 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
AI & Machine Learning, Consumer Software, Enterprise SoftwareIndustries
Requirements
Candidates should have 5+ years of experience in technical customer-facing roles such as Solutions Architect or Sales Engineer. Experience working with Fortune 500 customers for a high growth, B2B SaaS company is essential. Familiarity with generative AI and prompt engineering is a significant advantage. Proficiency in Python is required to build on top of the Writer Framework. Experience working with APIs, particularly Generative AI services, is necessary. Candidates must be excellent communicators and collaborators, capable of translating complex technical concepts into practical business language for non-technical audiences. A customer outcome-oriented mindset is important, along with a proven ability to solve problems and work collaboratively across customer stakeholders and teams.
Responsibilities
The Solutions Architect will partner with Account Executives and prospects in use-case validation calls, acting as the technical expert to uncover how solutions can be leveraged. They will scope the prospect's business and technical needs, conduct discovery on existing processes, and build custom templates for customers. Leading proof-of-concept pilots to validate technical requirements is essential. The architect will act as the technical lead for RFP responses and evaluations, work closely with prospects to explain API value, and maintain a deep understanding of Writer solutions and the AI landscape. Additionally, they will collaborate with Product and Engineering teams to ensure optimal outputs and serve as a resource for the Partner ecosystem.
Skills
Generative AI
LLMs
RAG
Knowledge Graph
APIs
Use-Case Validation
Technical Expertise
AI Guardrails
Templates
Data Structure
Integration Points
Writer
AI platform for business process optimization
About Writer
Writer.com provides a platform that uses artificial intelligence to enhance business processes for various clients, including major companies. The platform integrates Large Language Models (LLMs), Natural Language Processing (NLP), and Machine Learning (ML) to tailor AI solutions to a client's specific brand and knowledge. LLMs generate human-like text, NLP helps computers understand human language, and ML enables learning from data. Writer's platform is built on secure, enterprise-grade LLMs called Palmyra, which are designed to be open and transparent, ensuring that client data is never used for training. This allows clients to self-host the models, giving them control and visibility over their data. The platform assists businesses in speeding up processes and generating customized outputs, such as summaries and insights, while adhering to legal and brand guidelines. Writer.com operates on a subscription-based model, where clients pay a recurring fee for access to its features.
San Francisco, CaliforniaHeadquarters
2020Year Founded
$317.1MTotal Funding
SERIES_CCompany Stage
Data & Analytics, Enterprise Software, AI & Machine LearningIndustries
1,001-5,000Employees