Software Implementation Specialist II (Onsite) at FRONTSTEPS

Denver, Colorado, United States

FRONTSTEPS Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, SoftwareIndustries

Skills

Key technologies and capabilities for this role

SaaS ImplementationSystem ConfigurationProject ManagementCustomer TrainingTroubleshootingData ManagementStakeholder CollaborationProcess DocumentationTechnical Support

Questions & Answers

Common questions about this position

Is this position remote or onsite?

The job title specifies that this is an onsite position.

What is the salary for this role?

This information is not specified in the job description.

What skills and experience are required for this position?

Candidates need a Bachelor’s degree or equivalent experience, 2-5 years in a SaaS implementation environment in a customer-facing role, proven multi-tasking with time management and prioritization skills, and critical thinking to solve problems.

What is the company culture like at FRONTSTEPS?

The team is built on championship-level talent and a winning mindset.

What makes a strong candidate for this Software Implementation Specialist II role?

A strong candidate will have 2-5 years of SaaS implementation experience in customer-facing roles, along with strong multi-tasking, time management, prioritization, and critical thinking skills.

FRONTSTEPS

Software solutions for HOA management

About FRONTSTEPS

FRONTSTEPS provides software solutions specifically designed for homeowners associations (HOAs) and property management companies. Its platform helps streamline various administrative and operational tasks involved in managing residential communities. The software includes features for automating processes, managing visitor security, and enhancing community engagement, all integrated into a single user-friendly interface. This allows clients to save time and reduce operational costs. FRONTSTEPS operates on a subscription-based model, offering different pricing tiers based on the size and needs of the community, along with premium features for additional revenue. The company's goal is to empower community managers to work more efficiently and effectively, making it a trusted brand in the HOA management software market.

Denver, ColoradoHeadquarters
2013Year Founded
$12.3MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Paid Time Off
Paid Sick Leave
Phone/Internet Stipend
401(k) Company Match

Risks

Increased competition may erode FRONTSTEPS' market share.
Reliance on third-party partnerships exposes FRONTSTEPS to operational risks.
Economic downturns could impact subscription-based revenue model.

Differentiation

FRONTSTEPS offers a comprehensive digital platform for HOA management.
The platform integrates visitor security and community engagement tools.
FRONTSTEPS provides a subscription-based service with regular updates and support.

Upsides

Launch of Suite Manager enhances community association management capabilities.
Partnership with Edenred Pay streamlines invoice processing for clients.
Growth investment from Onex Falcon supports strategic expansion.

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