Software Demand Manager

About eBay

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

Role Overview

This role leads demand planning, forecasting, and budget optimization for eBay Core Technology, involving software contract management, financial oversight, and strategic sourcing. Key responsibilities include managing software demand, optimizing team procedures, and collaborating with various business areas and senior leadership. The ideal candidate has experience in business operations, forecasting, contract management, strategic sourcing, or supply chain management, along with strong collaboration skills and the ability to develop strategic solutions in a large organization.

Key Responsibilities

• Take end-to-end ownership of the budget, including vendor management, quarterly forecasts, identifying savings and risks, and new budget requests.
• Work closely with Legal, Infosec, Privacy, and Third Party Risk Management teams to finalize legal agreements (e.g., Purchase Agreements, Licence Agreements, SOWs, and Renewals).
• Assess software compliance and risk exposure during onboarding and periodically thereafter.
• Promptly and professionally address and resolve vendor onboarding, payment issues, and disputes.
• Spearhead and manage business contract discussions and vendor negotiations.
• Evaluate potential projects, conduct cost-benefit analyses, and prioritize budget spending to optimize ROI.

Minimum Qualifications

• Bachelor's degree or equivalent practical experience, preferably in business, technology, or finance.
• Five years of vendor management experience in strategic sourcing, business operations, program management, or related field.
• Experience managing contracts as a software asset management or technology sourcing manager.
• Experience in managing budgets and driving cost reduction programs.
• Experience presenting and communicating with senior leadership.

Preferred Qualifications

• 5+ years experience managing cross-functional projects with technical and non-technical stakeholders.
• 5+ years experience in the technology industry.
• Proven success in ambiguous, fast-paced environments.
• Excellent presentation, verbal and written communication, as well as investigative and problem-solving skills.
• Familiarity with Source-to-Pay (S2P), Procure-to-Pay (P2P) processes, ITSM tools, project planning tools (ex: ServiceNow, Monday.com, Ariba, etc.).
• Critical thinking and continuous improvement mindset, with the ability to optimize existing systems and processes.

Compensation

The base pay range for this position is expected in the range below: $68,000 - $121,200

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or ind.