Social Media Manager
MuralFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should have 3-5 years of experience managing social media channels for a creative agency or in-house brand, with a shareable portfolio. Experience in SaaS or the Field Service Industry is preferred, along with a degree in Marketing or Communications. Proficiency in creating short-form video content and graphic design using tools like Adobe Premiere, Photoshop, and Canva is a must.
The Social Media Specialist will develop and execute a comprehensive social media strategy across multiple brands to drive brand awareness, engagement, and revenue. They will create and manage high-quality content, including short-form videos and user-generated content, for various social media platforms. Responsibilities include monitoring social media channels, tracking key performance metrics, and providing regular analytics reports. The role involves engaging with online communities, responding to member requests, managing the company's reputation by addressing reviews, and increasing YouTube views by finding new collaborations and onboarding social influencers. This position requires staying current with social media trends, collaborating with internal teams to identify and showcase happy customers for user-generated content initiatives, and coordinating with writers, designers, and web developers to produce marketing deliverables. Occasional travel may be required to capture in-the-field content and research industry-related topics.
Provides software and payment solutions for businesses
Xplor Technologies offers software and payment solutions designed to help small to medium-sized businesses grow by managing digital marketing, loyalty programs, and appointment scheduling. Their products operate on a subscription model for software and transaction fees for payment processing, allowing businesses to streamline operations and enhance customer engagement. Xplor stands out by promoting an inclusive culture and continuously improving its offerings with advanced features like Xplor Pay Mobile and Service Autopilot. The company's goal is to empower businesses to effectively engage with customers and drive growth through accessible technology.