Mural

Social Media Manager

United States

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
B2B, Integrated CommunicationsIndustries

Requirements

The ideal candidate will have 5+ years of experience in social media management, preferably in B2B SaaS, technology, or PLG-focused organizations, with a proven track record of growing social channels and increasing engagement. Demonstrated expertise in developing and executing comprehensive social strategies that support business goals, foster brand awareness, and drive measurable results is required. Extensive experience in content planning, creation, and curation across major platforms like LinkedIn, Twitter/X, Facebook, Instagram, Reddit, and YouTube, with a proven ability to deliver compelling multi-format content (copy, graphics, video, live streams) tailored to a B2B audience is essential. Proficiency in using social media tools and platforms, including AI-driven content creation tools and Hootsuite, is also necessary.

Responsibilities

The Social Media Manager will own and advance Mural’s social media presence by developing and managing the content calendar to ensure a consistent and engaging stream of content across platforms. This role involves guarding the brand's voice and tone, crafting compelling narratives and visuals, and leveraging platform-specific best practices, storytelling, AI-driven content creation, and emerging trends to develop content for Instagram, Facebook, LinkedIn, X/Twitter, Reddit, and YouTube. Responsibilities include utilizing audience insights to ensure effective messaging, developing and executing the social media strategy, orchestrating content distribution, analyzing performance, and optimizing the approach to drive engagement and leads. The manager will also produce, curate, and oversee the distribution of all published content, monitor and respond to users to cultivate marketing qualified leads and website traffic, analyze social media data and metrics to report on performance and derive actionable insights, and collaborate cross-functionally with marketing, design, and leadership teams to ensure cohesive messaging and develop content that drives leads.

Skills

Social Media Strategy
Content Calendar Management
Brand Voice and Tone
Storytelling
Visual Content Creation
Video Production
AI-driven Content Creation
Emerging Trends
Audience Insights
Performance Analysis
Content Distribution
Instagram
Facebook
LinkedIn
X/Twitter
Reddit
YouTube

Mural

Digital workspace for team collaboration

About Mural

MURAL provides a digital workspace platform that enhances collaboration and creativity among teams. It allows users to brainstorm, plan, and design together in real-time, regardless of their location. The platform features digital whiteboards, sticky notes, templates, and integrates with other productivity tools, helping teams visualize ideas and streamline workflows. MURAL serves a wide range of clients, including businesses, educational institutions, and non-profits, and operates on a subscription-based model, offering different pricing tiers based on user count and features. This model supports a steady revenue stream and enables ongoing improvements to the service. MURAL distinguishes itself by focusing on uptime and reliability, ensuring that clients can depend on the platform for consistent service.

San Francisco, CaliforniaHeadquarters
2011Year Founded
$210.9MTotal Funding
SERIES_CCompany Stage
Enterprise Software, EducationIndustries
501-1,000Employees

Benefits

Competitive salary
Fully remote team
401(k)
Flexible time off
Company equity
Parental leave
Health insurance
End of Year closure
Fertility benefits
Flexible monthly stipend
Free premium Mural account

Risks

Competition from AI-powered tools by Microsoft and Google threatens market share.
Subscription model may suffer during economic downturns as businesses cut costs.
New brand and UI changes may not appeal to all existing users, risking churn.

Differentiation

Mural offers AI-powered features enhancing productivity and creative collaboration.
Partnership with Theta Lake provides unique compliance solutions for digital whiteboarding.
Mural's new brand identity and UI focus on intuitive and engaging user experiences.

Upsides

AI integration positions Mural as a leader in digital collaboration innovation.
Compliance solutions with Theta Lake cater to financial services' secure collaboration needs.
Winning Microsoft Partner of the Year boosts Mural's credibility and market reach.

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