SMB Expansion Account Executive at RingCentral

Manila, Metro Manila, Philippines

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, UCaaS, Contact CenterIndustries

Requirements

Minimum of 2 years of B2B Sales experience
Account Management Experience or Client-focused Solutions Selling
Strong verbal and written communication skills
Ability to communicate, present, and influence decision-makers
Effective presentation and negotiation skills
Ability to build and maintain customer relationships
Experience in sales forecasting and pipeline management
Salesforce CRM experience is a plus
Amenable to working night shifts

Responsibilities

Maintain and increase existing customer revenue stream through upselling and cross-selling activities
Generate referrals
Manage account portfolio through successful execution of Customer Touchpoint Strategy to improve customer lifespan
Ensure timely and successful delivery of solutions according to customer needs and objectives
Collaborate closely between the customer and internal teams
Monitor account usage and drive customer’s product and feature adoption
Update customer profile to map out business updates, changes, and account growth

Skills

Key technologies and capabilities for this role

B2B SalesAccount ManagementUpsellingCross-sellingSalesforce CRMSales ForecastingPipeline ManagementNegotiationPresentation SkillsCustomer Relationship Management

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role is hybrid, with a flexible work arrangement specified.

What benefits are offered for this role?

Benefits include a comprehensive HMO package for medical and dental, personal time off leaves, performance incentives through commissions, and employee assistance and wellness programs.

What are the key requirements for this SMB Expansion Account Executive role?

Candidates need a minimum of 2 years of B2B sales experience, account management or client-focused solutions selling experience, strong verbal and written communication skills, ability to influence decision-makers, and must be amenable to night shifts.

What is the salary for this position?

This information is not specified in the job description.

What makes a strong candidate for this role?

A strong candidate will have at least 2 years of B2B sales experience, proven account management skills, excellent communication and negotiation abilities, experience with sales forecasting and pipeline management, and Salesforce CRM knowledge as a plus; they must also be open to night shifts.