Sr. Technical Consultant -CRM
ServiceNowFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
Common questions about this position
This is a remote role with significant client-facing engagement, including travel.
Candidates need 5 or more years working within the Higher Education Industry and 5 or more years of experience with Technolutions Slate CRM, demonstrating advanced user proficiency. Additional requirements include ability to administer security roles, build workflows, write rules, build reports and dashboards, proficiency in developing and customizing CRM software, experience with HTML content, business process analysis, data collection, workflows, and integrations with third-party applications like Common App and ERP systems.
This information is not specified in the job description.
SIG is a team of dedicated professionals committed to excellence and innovation, valuing client satisfaction, integrity, expertise in higher education, diversity, collaboration, and personal growth in an inclusive environment.
Ideal candidates have strong hands-on experience with Slate CRM, understanding of admissions or advancement lifecycles, skills in web technologies like HTML, CSS, or JavaScript, and the ability to adapt to varying challenges and user knowledge levels in a fast-paced, client-centered environment.
Cybersecurity consulting for higher education institutions
Strata Information Group provides cybersecurity consulting services specifically for higher education institutions. They offer services like penetration testing to identify IT vulnerabilities and compliance audits to ensure adherence to regulations such as the California Consumer Privacy Act. Their SIGConnect 365 platform supports IT professionals by providing resources for skill enhancement and industry knowledge. The company aims to strengthen the cybersecurity posture of educational institutions through tailored solutions and long-term client relationships.