[Remote] Senior Solution Consultant at ServiceNow

Addison, Texas, United States

Apply Now

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, Software, Cloud Computing, CRM, CPQ, Digital CommerceIndustries

Requirements

Candidates should have at least 5 years of experience in pre-sales solution consulting, sales engineering, or a similar role, with deep expertise in CRM and CPQ technologies across platforms like Salesforce, ServiceNow, SAP, Oracle, Adobe, or Shopify. A strong technical understanding of APIs, middleware, cloud-native architecture, and web technologies (JavaScript, JSON) is required, along with proven experience in conducting technical discovery sessions and designing customer-focused solutions. Excellent communication, presentation, and collaboration skills are essential, as is the ability to think strategically and engage executive-level stakeholders. Experience leveraging or integrating AI into work processes is also necessary, and relevant cloud platform certifications or experience within U.S. industry verticals are a plus.

Responsibilities

The Senior Solution Consultant will support sales efforts as a technical and domain expert across CRM, CPQ, and automation platforms, leading engaging technical discovery sessions and workshops to uncover customer challenges. They will design and deliver tailored product demonstrations highlighting business value, build trusted relationships with technical and executive stakeholders, and provide actionable insights to Product and Engineering teams. Responsibilities also include sharing best practices and industry knowledge, staying updated on market trends and emerging technologies, and representing the company at key marketing and customer events.

Skills

CRM

CPQ

Digital Commerce

Solution Architecture

Pre-sales

Technical Consulting

Business Acumen

Product Demonstration

Stakeholder Management

Discovery Sessions

Workshops

ServiceNow

Cloud-based platform for digital workflows

About ServiceNow

ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, all accessible over the internet. Targeting large enterprises across various industries, ServiceNow operates on a software-as-a-service (SaaS) model, generating revenue through subscription fees and professional services. The company's goal is to streamline business processes and drive digital transformation for its clients.

Santa Clara, CaliforniaHeadquarters

2004Year Founded

$81.5MTotal Funding

IPOCompany Stage

Consulting, Consumer Software, Enterprise SoftwareIndustries

10,001+Employees

Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Risks

Competitors like Nvidia and Google Cloud may outpace ServiceNow in AI advancements.

Over-reliance on AWS infrastructure could pose risks if AWS changes its strategy.

The departure of Era Software's co-founder may lead to strategic shifts within ServiceNow.

Differentiation

ServiceNow's Now Platform offers comprehensive digital workflow solutions across multiple business functions.

The company focuses on large enterprises, providing tailored solutions for diverse industries.

ServiceNow's SaaS model ensures steady recurring revenue through subscription fees.

Upsides

ServiceNow's partnership with AWS enhances AI-powered workflows, driving enterprise innovation.

The integration with Crowe Cyber Economic Risk Analyzer boosts ServiceNow's cybersecurity capabilities.

ServiceNow's AI-driven campaign with Idris Elba increases brand visibility and engagement.

Land your dream remote job 3x faster with AI

Try Jobo Free