[Remote] Sr. Business Analyst (Salesforce) 6 Months Contract at PointClickCare

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Salesforce certified
Subject matter expert in Salesforce
Experience analyzing and validating business needs
Experience leading and conducting QA activities
Experience designing processes to improve system effectiveness
Ability to build and maintain strong relationships with business stakeholders
Experience leading requirements interviews, workshops, and collaborative sessions
Experience capturing and documenting detailed business requirements using Agile and Design Thinking methodologies
Understanding of technology strategy, including integration needs and data management considerations
Ability to identify gaps and risks in business processes

Responsibilities

Develop a strong understanding of the current projects and the Salesforce roadmap
Build and maintain strong relationships with business stakeholders to ensure alignment of project goals with business needs
Lead requirements interviews, workshops, and collaborative sessions to gather business requirements and identify opportunities for process improvements
Capture and document detailed business requirements, including user personas and to-be process flows, using Agile and Design Thinking methodologies
Work closely with the Business Systems Manager (BSM) to understand the applicable technology strategy, including integration needs and data management considerations
Identify gaps and risks in business processes

Skills

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Mississauga, CanadaHeadquarters

2000Year Founded

$220MTotal Funding

GRANTCompany Stage

Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential

Comprehensive benefits available from day 1

Midweek mingles with free lunch

Wellness spending account

Retirement savings plan with employer match

Flexible PTO

Hybrid work models

Parental leave

Family planning support

Training & development programs

Corporate discounts program

Summer half-day Fridays

Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.

Real-time lab result integration with Sensiva Health raises data privacy concerns.

California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.

Harmony platform improves patient transitions between acute and post-acute care facilities.

Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.

Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.

Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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