Director, Operations (SYM-GreenBox)
SymboticSalary not specified
- Full Time
- Expert & Leadership (9+ years)
$60,000 – $80,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Logistics, Warehouse Management, RetailIndustries
Requirements
Candidates should have 6+ years of experience in a fast-paced environment and leading a blended workforce of W2 and 1099 employees, along with a Bachelor’s degree, preferred. Strong written and verbal communication skills, conflict resolution skills, team development and engagement skills, and the ability to lead in an ever-changing environment are required, as is a proven track record of being a change agent with improving processes and efficiencies.
Responsibilities
The Site Leader will plan, direct, and be accountable for all facility operations including deliveries, inventory, equipment, and systems, fanatically driving improvements to key performance indicators (KPIs) such as Order Picking Time, Order Dwell Time, Drive Time, Order Defect Rate, and Cost Per Order. They will be accountable to drive the financial performance of the site by ensuring that budgeted productivity, labor, and other expenses are achieved, as well as ensuring compliance with Gopuff and legal policies, procedures, and regulations for the warehouse. The Site Leader will implement and monitor Human Resource compliance, asset protection, safety controls, oversee the safety of our people and products, operational and quality assurance reviews, and develop and implement action plans to improve performance, providing direction and guidance on executing Company programs. They will also create and implement plans to improve the financial performance of the facility, teach and train site leadership in controlling expenses and labor, and develop employee discount programs and career growth opportunities.
Skills
KPI Management
Process Improvement
Conflict Resolution
Communication Skills
Team Leadership
Change Management
Operational Efficiency
Financial Management
HR Compliance
Safety Controls
Gopuff
Digital delivery service for convenience items
About Gopuff
GoPuff is a digital delivery service that specializes in providing convenience items, snacks, and beverages directly to consumers. Customers can easily place orders through the GoPuff website or app, and their selected products are delivered straight to their doorsteps. The service offers a wide range of items, from candy bars to alcoholic beverages, catering to those who want quick access to everyday goods. Revenue is generated through product sales and delivery fees, with promotional deals available to attract more customers. What sets GoPuff apart from its competitors is its extensive product selection and commitment to fast delivery, aiming to meet the needs of consumers looking for convenience.
Philadelphia, PennsylvaniaHeadquarters
2013Year Founded
$4,817.2MTotal Funding
CONVERTIBLECompany Stage
Consumer GoodsIndustries
1,001-5,000Employees