[Remote] Lead Site Reliability Engineer (SRE) at Canary Technologies

United States

Canary Technologies Logo
Not SpecifiedCompensation
N/AExperience Level
N/AJob Type
Not SpecifiedVisa
N/AIndustries

Requirements

  • 7+ years in SRE, platform, systems, or infrastructure engineering
  • Strong background in AWS and Kubernetes operations
  • Experience establishing SLOs/SLA frameworks and driving org-wide adoption
  • Strong track record leading incident response and postmortem culture
  • Experience with observability ecosystems
  • Programming/scripting skills in Python, Go, or similar (automation-first mindset)
  • Strong cross-functional leadership partnering with product, platform, and app teams

Responsibilities

  • Drive incident response best practices, lead postmortems, and define SLAs/SLOs across platform services
  • Collaborate with product & app teams to implement reliability reviews
  • Oversee evolution of the observability stack
  • Build frameworks and tools that reduce toil and empower engineering teams with self-service capabilities
  • Advocate for reliability and operational excellence across product and engineering teams

Skills

Canary Technologies

Hospitality management software for hotels

About Canary Technologies

Canary Technologies specializes in hospitality management software aimed at improving the guest experience and optimizing hotel operations. Their main product is a Digital Guest Journey Platform that offers features like room upgrades, early check-in, late checkout, and other amenities, allowing hotels to provide personalized services while maximizing revenue. This platform integrates smoothly with existing hotel technologies, ensuring efficient operations. Unlike many competitors, Canary Technologies operates on a subscription-based model, providing a scalable software-as-a-service (SaaS) solution that caters to a wide range of clients, from small boutique hotels to large chains. The company's goal is to transform hotel management by enhancing guest satisfaction and driving revenue growth.

None, CaliforniaHeadquarters
2018Year Founded
$92.5MTotal Funding
SERIES_CCompany Stage
Enterprise Software, Consumer GoodsIndustries
51-200Employees

Benefits

Health insurance
Flexible working hours
Training & career development
Regular team building events
Travel stipend at Canary hotels
Internal promotions
Stocked kitchen

Risks

Emerging competition from Otelier's AP automation product challenges Canary's market share.
Guesty's $130 million funding round enhances its competitive capabilities.
Rapid AI growth in tourism increases pressure on Canary to innovate.

Differentiation

Canary Technologies offers a comprehensive Digital Guest Journey Platform for hotels.
The platform integrates seamlessly with existing hotel technology stacks.
Canary Technologies focuses on AI-driven personalization in guest services.

Upsides

Canary Technologies won eight 2025 HotelTechAwards, showcasing industry recognition.
Partnerships with BWH and TUI Hotels enhance Canary's market presence.
The rise of contactless technology adoption benefits Canary's mobile check-in solutions.

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