Senior Technical Consultant - AEP at Adobe

Noida, Uttar Pradesh, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Digital MarketingIndustries

Requirements

Solid technical acumen in digital campaign implementation, particularly Adobe Campaign
Expertise in integrating Experience Cloud products and optimizing online businesses
Ability to gather, document, and guide client business requirements, KPIs, functional/technical requirements
In-depth knowledge of client's website architecture, online business model, and campaign strategy
Strong troubleshooting skills to reproduce technical problems and define workarounds
Proficiency in technical writing and PowerPoint presentation creation
Ability to manage multiple client engagements simultaneously
Constant customer interaction skills, including with marketers, analysts, web developers, and C-level executives via calls/emails
Proactive communication and ability to manage customer expectations, keep projects on schedule/scope
Commitment to staying current on Adobe DX technologies through learning opportunities

Responsibilities

Act as a recognized expert/SME for Adobe internal and regional stakeholders
Serve as lead point of contact for customer engagements
Build trusted advisor relationships with clients and implementation partners
Exhibit value to help customers/partners adopt and scale in their maturity roadmap
Gather, document, and guide client business requirements and strategies
Review customized solution designs and implementation strategies
Validate implementations and resolve issues
Troubleshoot and reproduce technical problems reported by customers, define workarounds
Identify gaps, highlight risks, and document feedback/recommendations in standard artifacts
Communicate proactively and effectively on assessments and recommendations throughout project lifecycle
Provide advisory on industry best practices and recommendations
Assist with enablement and desk-side coaching on product features, queries, and maturity roadmap
Interact frequently with client/partner teams
Manage customer expectations, projects schedule, and scope
Collaborate with Adobe internal teams and client/partner teams
Enable existing/new team members with product features, learnings, and support
Proactively maintain highest level of technical expertise on Adobe DX technologies

Skills

Key technologies and capabilities for this role

Adobe CampaignDigital CampaignsTechnical AdvisoryClient EngagementImplementation Best PracticesBusiness RequirementsQuality ChecksRisk ManagementStakeholder ManagementMaturity Roadmap

Questions & Answers

Common questions about this position

What is the employment type for this Senior Technical Consultant role?

The position is full-time employment.

Is this Senior Technical Consultant position remote or office-based?

This information is not specified in the job description.

What key skills are required for the Senior Technical Consultant - AEP role?

The role requires expertise in Adobe Campaign implementation, solid technical acumen in digital campaign implementation, customer-facing advisory skills, and knowledge of Experience Cloud products integration.

What is Adobe's company culture like for this role?

Adobe is passionate about empowering people to create exceptional digital experiences, committed to equal opportunity, respecting everyone, and hiring the best talent where new ideas can come from anywhere.

What makes a strong candidate for the Senior Technical Consultant position?

Strong candidates are recognized experts in Adobe Campaign, skilled at building trusted advisor relationships with clients, able to gather and guide business requirements, troubleshoot technical issues, and provide best-practice recommendations.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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