Expedia

Senior Technical Account Manager

New Orleans, Louisiana, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Data and Technology, Financial Services, Healthcare, Automotive, Agribusiness, InsuranceIndustries

Requirements

Candidates should possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with advanced degrees being a plus. A minimum of 8 years of experience in solution consulting, business analysis, or a related client-facing role is required, along with experience in creating or leading consulting practices. Proficiency in software development, integration technologies, system architecture, SaaS, cloud, and web application design is necessary, as is experience with SDLC and Agile methodologies. Familiarity with credit services, banking/financial services, insurance, decision analytics, or consumer services is also expected. Travel up to 10% is required.

Responsibilities

The Senior Technical Account Manager will design and oversee top-tier solutions that meet client goals and industry standards, ensuring scalability and functionality. They will provide integration expertise and advice for smooth interoperability with client systems. Responsibilities include conducting client interviews and workshops to gather and prioritize business and technical requirements. The role involves collaborating with internal and external teams, including sales, marketing, product, engineering, and client/professional services, to ensure successful project delivery. Additionally, the Senior Technical Account Manager will act as a key client liaison throughout the project lifecycle and share insights on industry trends and new technologies to help clients optimize solutions and maintain a competitive edge.

Skills

Technical Account Management
Sales Engineering
Solution Design
Integration Expertise
Business Analysis
Client Requirements Gathering
System Integrations
Scalability
Industry Standards

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters
1996Year Founded
$3,277.3MTotal Funding
IPOCompany Stage
Consumer Goods, EntertainmentIndustries
10,001+Employees

Benefits

Competitive Paid Time Off
Travel Discounts
Healthcare Flexible Spending Accounts
Employee Assistance Program
Wellness & Travel Reimbursement
Workplace Accomodations
Medical, Dental, & Vision Insurance
Matching Gifts
New Parental Benefits

Risks

Riyadh Air's entry could increase competition, affecting Expedia's market share.
CFO transition may lead to strategic shifts impacting financial management and investor confidence.
Expedia's partnerships may strain resources, affecting service quality if not managed well.

Differentiation

Expedia offers a comprehensive suite of travel services under one platform.
The company leverages a diverse portfolio of brands like Hotels.com and Vrbo.
Expedia provides partners with valuable data and technology to optimize their offerings.

Upsides

Expedia can capitalize on the rise of 'workcations' with longer stay packages.
The trend of 'bleisure' travel offers opportunities for specialized leisure-business packages.
Increased demand for personalized travel experiences can enhance user engagement for Expedia.

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