PagerDuty

Senior Workday Integrations Analyst

United States

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Digital Operations Management, SaaSIndustries

Requirements

The ideal candidate will possess proficient technical knowledge of Workday HCM and third-party payroll and benefit vendors, with 4+ years of experience in Human Resources or Financial systems. A minimum of 2-3 years of experience is required in developing Workday inbound and outbound integrations using Studio, PECI, EIB, RaaS, and Web Service, as well as developing custom reports, dashboards, and calculated fields. Essential knowledge of XML and XSLT for interaction with SOAP and REST-based web services is necessary, along with proven experience managing Workday and vendor system integrations. Experience using Jira and Google Suite is also required. Preferred qualifications include experience in high-tech, SaaS industries, Workday Integration Certifications, an Agile HR Systems mindset, strong consensus-building and collaboration skills, excellent project management skills, and the ability to multitask and prioritize effectively.

Responsibilities

The Senior Workday Integrations Analyst will serve as the technical point of contact for assigned projects, contributing to solution design, creating technical documentation, implementation, and production support for diverse system integration initiatives, primarily with Workday and other People Team systems. Responsibilities include collaborating on system integration initiatives, designing, developing, testing, deploying, and documenting Workday integration systems using Workday Studio, Core Connectors, and Cloud Connectors. The role involves integrating Workday with third-party global payroll and benefit providers, configuring integration security measures, and troubleshooting production issues efficiently. Additionally, the analyst will develop Workday custom reports (BIRT is a plus), partner with stakeholders to align on objectives and translate business requirements into system requirements, engage with internal business users to demonstrate system changes, and create detailed integration specifications, field mappings, and designs. The analyst must effectively manage multiple priorities and contribute to other assigned projects and tasks.

Skills

Workday Integrations
Workday Studio
Core Connectors
Cloud Connectors
BIRT
System Integration
Technical Documentation
SQL
Payroll Integrations
Benefits Integrations
Integration Security
Troubleshooting
Reporting

PagerDuty

Incident management and response platform

About PagerDuty

PagerDuty specializes in incident management and response, providing a platform that helps organizations quickly address IT issues to minimize operational disruptions. The platform integrates with various monitoring tools to detect incidents in real-time, alerting the right personnel for swift action. This process aids in reducing downtime and maintaining service quality across sectors like technology, finance, healthcare, and retail. PagerDuty operates on a subscription-based model, offering different pricing tiers based on user count and feature levels, which ensures a steady revenue stream. The company also provides premium support and professional services, enhancing its offerings. Overall, PagerDuty aims to help organizations efficiently manage and resolve IT incidents, ensuring the reliability of their digital services.

San Francisco, CaliforniaHeadquarters
2009Year Founded
$168.9MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
1,001-5,000Employees

Benefits

Health, AD&D, Disability, Vision, Life, and Dental Insurance
Paternity and Maternity Leave
Employee Assistance Program
PTO (Vacation / Personal Days)
Sick Time
Remote Work
Adoption Assistance
401(k)
Employee Stock Purchase Program
Flexible Spending Account
Student Loan Repayment Plan

Risks

Emerging AIOps platforms may erode PagerDuty's market share.
Economic downturns could affect subscription renewals and acquisitions.
Reliance on third-party integrations poses risks if partners change APIs.

Differentiation

PagerDuty integrates seamlessly with popular tools like Microsoft Teams and Slack.
Recognized as a leader in GigaOm's 2024 Radar for AIOps.
Subscription-based model ensures steady recurring revenue from diverse industries.

Upsides

Enhanced chat collaboration attracts more enterprise clients relying on Microsoft Teams and Slack.
Strategic focus on public sector and Americas sales expands market reach.
Investments by Intech and Quantbot indicate confidence in growth potential.

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