Senior Technical Account Manager

New Orleans, Louisiana, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Data and Technology, Financial Services, Healthcare, Automotive, Agribusiness, InsuranceIndustries

Requirements

Candidates must possess a Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, with advanced degrees being a plus. A minimum of 8 years of experience in solution consulting, business analysis, or a related client-facing role is required. Experience in creating or leading consulting practices, knowledge of software development, integration technologies, and system architecture, along with experience in SaaS, cloud, and web application design, are essential. Proficiency in SDLC and Agile project management methodologies, and experience in credit services, banking/financial services, insurance, decision analytics, or consumer services are also necessary. The role requires the ability to travel 10% of the time.

Responsibilities

The Senior Technical Account Manager will design and oversee the architecture of top-tier solutions that meet client goals and industry standards, ensuring functionality and scalability. They will provide expert advice on system integrations to ensure seamless interoperability with clients' existing systems. This role involves conducting comprehensive client interviews and workshops to gather, document, and prioritize detailed business and technical requirements. The position requires collaboration with internal teams (sales, marketing, product, engineering) and external client/professional services teams to ensure successful project delivery and client satisfaction. The Technical Account Manager will act as a key liaison with clients throughout the project lifecycle and stay updated on industry trends and new technologies, sharing insights to help clients leverage solutions and maintain a competitive edge.

Skills

Technical Account Management

Sales Engineering

Solution Design

Integration Expertise

Business Analysis

Requirements Gathering

Client Collaboration

Strategic Solutions

Scalability

Interoperability

Expedia

Travel booking platform for flights, hotels, rentals

About Expedia

Expedia Group operates in the travel industry, offering a wide range of services for travelers and travel-related businesses. It connects users with options for flights, hotels, car rentals, vacation packages, and activities through its various brands, including Expedia, Hotels.com, and Vrbo. Travelers can easily find and book trips that match their preferences and budgets. The company earns revenue primarily through commissions on bookings and advertising from travel service providers looking to promote their offerings. Additionally, Expedia Group supports its partners by providing access to valuable data and technology, helping them improve their operations and grow their businesses. The goal of Expedia Group is to create a seamless travel experience for users while maximizing the potential of its partners.

Bellevue, WashingtonHeadquarters

1996Year Founded

$3,277.3MTotal Funding

IPOCompany Stage

Consumer Goods, EntertainmentIndustries

10,001+Employees