Senior Strategy & Operations Associate at Clio

Vancouver, British Columbia, Canada

Clio Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Legal TechIndustries

Requirements

  • 4-6 years work experience in a relevant field (e.g. strategy & operations, product strategy, management consulting, investment banking, business development)
  • Experience with market sizing, competitive landscaping and financial modeling
  • Strong focus on strategic thinking and analytical problem solving
  • Strong interpersonal skills; excellent written and verbal communicator
  • Self-motivated, independent, and deadline-oriented
  • Understanding for how to measure and evaluate performance across all business functions
  • Strong ability to query, analyze, and synthesize insights using a variety of datasets
  • Excellent business acumen across all functional areas
  • Love for problem solving in collaboration with others
  • Innate curiosity and excitement in navigating ambiguity
  • Outstanding communication and interpersonal skills
  • Comfortable forming and sharing opinions, with an open mind to shift thinking as new information comes to light
  • Serious bonus points if you have:
  • MBA
  • BizOps experience in a high-growth tech company

Responsibilities

  • Synthesize business insights to help quantify, frame and evaluate tradeoffs to deviations from operational targets and prepare executive level presentation in support of key business reviews
  • Identify hotspots in the business that require intervention and proactively investigate, strategize, and implement solutions with the respective business leaders
  • Lead research on growth opportunities through market sizing, assessing the competitive landscape, collaborating on product strategy & differentiation, establishing go-to-market business fundamentals, and modeling the financials
  • Support product strategy by building long range strategic plans and supporting product operations & analytics to assess and manage performance as well as R&D ROI
  • Facilitate the synthesis of cross functional research & analysis, summarize strategic insights to develop business cases and implementation plans
  • Provide general analytical support for operational and strategic decisions across the Company
  • Operate as an embedded strategic management consultant and resource
  • Support the General Manager/Product Manager in determining immediate and long term business strategy, facilitating annual planning, setting OKRs, building business/investment cases, and supporting business review rituals to measure business performance, seize opportunities, and course correct as needed

Skills

Business Strategy
Operations
OKRs
Annual Planning
Business Cases
Executive Presentations
Business Analysis
Problem Solving
Communication

Clio

Legal practice management software provider

About Clio

Clio provides legal practice management software that helps law firms operate more efficiently. Its two main products, Clio Grow and Clio Manage, serve different purposes: Clio Grow enhances the client intake process and engagement, while Clio Manage allows firms to organize tasks, manage cases, handle documents, and process payments in one platform. Clio caters to a diverse clientele, from solo practitioners to large firms, and operates on a subscription model, charging users monthly or annually for access to its software. The goal of Clio is to improve the efficiency of legal practices and reduce administrative burdens, ultimately supporting their growth.

Burnaby, CanadaHeadquarters
2008Year Founded
$1,279.9MTotal Funding
SERIES_FCompany Stage
LegalIndustries
1,001-5,000Employees

Benefits

Company equity
401k
Parental leave options and stipend
Flexible paid time off
Stipend to support WFH
Various wellness benefitsand programs

Risks

Emerging AI-driven legal tech startups could challenge Clio's market share.
Staying private may limit Clio's access to public market capital.
Significant investment in AI and expansion may strain Clio's resources.

Differentiation

Clio offers a comprehensive suite for law firm management, including client intake and payments.
Clio's products, Clio Grow and Clio Manage, streamline operations for legal professionals.
Clio's cloud-based platform supports solo practitioners and large law firms alike.

Upsides

Clio raised $900M in 2024, marking the largest Canadian software funding round.
Clio plans to enhance AI capabilities and expand into international markets.
Clio's subscription model generates $200M in annual recurring revenue.

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