Sr Mgr, Data Services (US-REMOTE)
CDK Global- Full Time
- Senior (5 to 8 years)
Candidates should possess 10+ years of experience in a Program Manager role, specifically handling complex, technical implementation projects involving multi-million dollar data-related or cloud-based programs for Fortune 500 customers. They must have experience serving as a trusted advisor to C-Suite or Executive Sponsors, demonstrating strong executive communication and relationship management skills across diverse stakeholders. Experience in Data Warehousing, Business Intelligence, or Cloud fields is preferred. Bonus points are given for experience in customer support and advisory technical roles such as Solution Architect, System Administrator, or Technical Account Manager.
As a Senior Services Delivery Manager, the individual will drive new service opportunities, acting as the overall Program Lead for a large customer, serving as a trusted advisor to C-Suite and Executive Sponsors. They will be responsible for crafting the customer’s vision, developing strategy, building roadmaps, proactively mitigating risks, and executing on delivering customer value. The role involves being a program management expert, driving planning and execution, collaborating with stakeholders, identifying and mitigating risks, and ensuring value delivery. They will also work with Professional Services, Sales, Product Management, Engineering, and Marketing teams to improve Snowflake’s products and support sales pursuits, and drive customer satisfaction through quantifiable metrics.
Data management and analytics platform
Snowflake provides a platform called the AI Data Cloud that helps organizations manage and analyze their data. This platform allows users to store and process large amounts of data efficiently, offering services like data warehousing, data lakes, data engineering, data science, and data sharing. Snowflake's system works by uniting data from different sources, enabling secure sharing and performing various types of analytics. What sets Snowflake apart from its competitors is its ability to operate seamlessly across multiple public clouds, allowing users to access their data from anywhere. The company's goal is to help businesses leverage their data for better decision-making by providing a flexible subscription-based service that scales according to their needs.