FullStory

Senior Sales Engineer (West)

United States

$119,000 – $140,000Compensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Data & Analytics, SaaSIndustries

Requirements

Candidates must have at least 3 years of experience in a Sales/Solutions Engineering or Consulting role within the data/analytics/SaaS industry. Experience leading product demonstrations or presenting data analysis to stakeholders is required, along with an understanding of modern web technologies such as JavaScript, CSS, and HTML. The role requires remote work capability within the Pacific and Mountain Time Zones of the United States.

Responsibilities

The Senior Sales Engineer will enable Account Executives with product knowledge, demos, and business case proposals for commercial and enterprise clients. They will advise and consult on new business and expansion strategies, acting as a liaison between Sales and Product by sharing customer feedback. Responsibilities include facilitating communication with large organizations, leading product demonstrations, consulting with prospects on product enhancement, acting as a technical subject matter expert, and strategizing cross-functionally to achieve revenue goals.

Skills

Sales Engineering
Solutions Engineering
Consulting
Data Analytics
SaaS
Product Demonstrations
Presentation Skills
Web Technologies
JavaScript
CSS
HTML
Business Case Development
Customer Feedback Analysis

FullStory

Digital experience analytics platform for businesses

About FullStory

FullStory provides a platform for digital experience analytics, allowing businesses to understand user interactions on their websites and mobile apps. The platform captures and analyzes these interactions, helping companies identify issues and optimize user experiences to enhance conversions and customer satisfaction. FullStory serves a variety of clients, including e-commerce, financial services, and travel companies, making it applicable to any business with a digital presence. Operating on a Software-as-a-Service (SaaS) model, clients subscribe to the platform and pay a recurring fee based on their usage and required features. This model allows for scalability and offers different pricing tiers to accommodate businesses of all sizes. FullStory's goal is to improve online user experiences through detailed insights and data analysis.

Atlanta, GeorgiaHeadquarters
2014Year Founded
$189.9MTotal Funding
LATE_VCCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
501-1,000Employees

Benefits

Access 6 subsidized sessions with a coach per year
99% of health insurance premiums covered; 75% for dependents
Annual learning subsidy
Fully distributed workforce
Generous parental leave policy
10 days of company holidays
Unlimited time off
401(k) with a $2 to $1 match

Risks

UserTesting's new integrations may offer more comprehensive solutions than FullStory.
Rapid AI evolution in e-commerce could outpace FullStory's current offerings.
Jason Wolf's appointment may lead to short-term disruptions during strategic changes.

Differentiation

FullStory offers pixel-perfect session playback for detailed user interaction analysis.
The platform provides AI-ready behavioral data, enhancing digital experience insights.
FullStory's SaaS model allows scalable solutions for businesses of all sizes.

Upsides

Growing demand for AI-driven personalization boosts FullStory's market potential.
Partnership with Google Cloud enhances FullStory's AI capabilities.
Recognition in Deloitte Technology Fast 500 highlights FullStory's rapid growth.

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