Staff Product Designer

Employment Type: Full-Time Location Type: Remote (Anywhere within the United States) Salary: $152,000 - $185,000 USD (Base salary will vary based on relevant experience, job-related skills, and qualifications)

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Position Overview

Fullstory's UX team is seeking a Staff Product Designer to join us. This role reports into the Head of User Experience and is ideal for individuals who thrive on solving complex problems and creating best-in-class user experiences. Fullstory's mission is to be the leading source for behavioral data, powering digital experience AI and insights, which is fundamentally driven by a strong user experience. If you are excited by the future of data and eager to mentor others in leveraging research and exceptional Discovery skills to de-risk future visions, this is the role for you.

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Responsibilities

In a typical day, you might:

• Partner with cross-functional teams to frame problems, shape UX strategy, and contribute to user engagement and growth by iteratively designing, shipping, and measuring solutions.
• Own and execute design across the entire product development lifecycle.
• Bring an entrepreneurial spirit of informed and deliberate research and experimentation.
• Participate in customer calls to understand their needs and preferences.
• Elevate the user experience by participating in design reviews, contributing to the design system, meeting UX gating criteria, and advocating for lovable over minimal products.
• Clearly communicate design rationale and iterations to partners and stakeholders.

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Requirements

Here’s what we’re looking for:

• 7+ years of experience as a product designer.
• 2+ years of experience working at a B2B SaaS company.
• Experience in a leadership role in cross-discipline initiatives, contributing a design voice and building trust between design and other practices.
• Experience conducting User Experience Research activities and design sprints independently.
• A robust portfolio showcasing iterative software work, including examples with a strong focus on iteration through the Discovery phase to deliver a minimum lovable product.
• Experience working in highly complex and ambiguous spaces, particularly related to digital analytics, data science, machine learning, or similar fields.
• Comfort with all aspects of the design process, including research, low and high fidelity design, rapid prototyping, and contributing to a Design System.

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Impact

In 6 Months:

• Represents UX within the triad and requires less support from design partners.
• Identifies and conducts appropriate UXR activities.

In 12 Months:

• Demonstrates strategic thinking around connecting UX to business outcomes.

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About Fullstory

Fullstory is a leading behavioral data platform that transforms how businesses understand and improve their digital experiences. Our technology empowers companies to uncover insights, optimize customer and employee journeys, and deliver exceptional online interactions, making every customer experience smoother and more personalized, while empowering the employees behind the scenes.

We are building something special at Fullstory and are looking for curious, collaborative teammates driven to make an impact. We are particularly excited about the potential of AI to enhance efficiency, spark creativity, and elevate our work. Explore our Winning Ways to see the values that guide how we work and grow together.

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How We Support You

Fullstorians are committed to building something better – from our product approach to how we care for our customers and each other. We believe better is only possible when we can bring our full selves to work. To support this, we offer:

• Autonomy and Flexibility: A remote-first work environment, flexible paid time off, and an annual company-wide closure allow Fullstorians to focus on the moments that matter.
• Benefits: FullStory offers sponsored benefit packages for US-based Fullstorians to take care of the whole you.

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