Close

Senior Manager, Sales (USA Only - 100% Remote)

United States

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
NoVisa
CRM Software, Sales TechnologyIndustries

Requirements

Candidates must have 7-10 years of experience in Sales or Sales Operations, with at least 3 years of experience managing a team of salespeople. Familiarity with B2B SaaS sales, particularly inbound sales with a product-led component for the SMB market, is essential. The ideal candidate is a systems thinker, detail-oriented, optimization-minded, scrappy, self-driven, and an experienced, thoughtful people manager who is empathetic, persuasive, and assertive.

Responsibilities

The Senior Sales Manager will be responsible for the sales team's people, process, and continuous improvement, including pipeline building, forecasting, and setting an operating cadence. They will manage and coach full-cycle Account Executives, providing feedback and development opportunities. This role involves analyzing and optimizing the sales process through experimentation and will require close collaboration with customer-facing teams, Finance, Data, and Product teams, providing feedback on new features and acting as the voice of the internal Sales team.

Skills

Sales Management
Pipeline Building
Forecasting
Sales Operations
Coaching
Performance Management
Process Optimization
CRM

Close

CRM platform for startups and SMBs

About Close

Close provides a customer relationship management (CRM) platform tailored for startups and small to medium-sized businesses (SMBs). The platform enhances communication and minimizes manual data entry, allowing sales representatives to work more efficiently. Close's features include a user-friendly interface and automation tools that aim to double the productivity of sales teams. Unlike many competitors, Close operates on a subscription-based model and is a bootstrapped, profitable company with a fully remote team of around 90 employees. The company prioritizes autonomy and asynchronous communication, enabling team members to work from anywhere. Close's goal is to create a desirable work environment while maintaining transparency and investing in team growth, all while focusing on productivity and quality without micromanagement.

Toronto, CanadaHeadquarters
2013Year Founded
$243.2KTotal Funding
SEEDCompany Stage
Enterprise SoftwareIndustries
51-200Employees

Benefits

PTO
Family leave
Medical, dental, & vision coverage
401k with 6% match
Company goal-based bonus
Coworking stipend
Paid 4-week sabbatical
Flexible working hours

Risks

Emerging competitors like Celestia could threaten Close's market position.
Innovative platforms like Loft may raise CRM expectations in related industries.
Diversification trends in adjacent markets may pressure Close to expand offerings.

Differentiation

Close offers a user-friendly interface focused on sales productivity and automation.
The company operates with a 100% remote team, emphasizing asynchronous communication.
Close is bootstrapped and profitable, maintaining autonomy and transparency in operations.

Upsides

Increased CRM adoption due to remote work trends benefits Close's market position.
AI-driven automation tools align with Close's focus on reducing manual data entry.
The CRM market's projected growth offers significant opportunities for Close.

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