Enterprise Account Executive
DittoSalary not specified
- Full Time
- Junior (1 to 2 years)
$140,000 – $170,000Compensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Enterprise Software, Financial ServicesIndustries
Requirements
Candidates must have 7+ years of experience in Account Management, Customer Success, or a related field, including 3-5 years in a leadership role managing enterprise customers. Proven ability to drive Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) improvements is required, along with expertise in implementing tools like Salesforce and Vitally. Strong leadership skills, exceptional communication, problem-solving, and organizational skills are essential, as well as the ability to thrive in a fast-paced environment and collaborate cross-functionally to achieve goals.
Responsibilities
The Senior Manager of Account Management will lead a team responsible for managing enterprise-level accounts, focusing on driving NRR and GRR through strategic account planning and customer engagement. They will identify upsell and cross-sell opportunities, develop churn reduction strategies, and mentor the Account Managers to achieve revenue growth targets. Additionally, they will build strong relationships with enterprise stakeholders, enhance customer experience, and develop scalable processes for customer tracking and retention.
Skills
Account Management
Net Revenue Retention
Gross Revenue Retention
Customer Relationship Management
Strategic Account Planning
Upselling
Cross-selling
Churn Reduction
Team Leadership
Performance Management
KPI Tracking
Dandy
Digital dental lab services and software
About Dandy
Dandy provides digital dentistry solutions to dental practices across the United States, enabling them to transition from traditional methods to modern digital techniques. Their services include digital scanning, design, and manufacturing of dental prosthetics such as dentures and implants. Dandy's proprietary Chairside software simplifies the scanning process, allowing dental professionals to perform complex procedures with greater accuracy and efficiency. Unlike competitors, Dandy offers their Chairside software for free, making it easier for practices to scan patients and submit lab cases. The company generates revenue through the manufacturing and sale of dental products based on these digital scans, along with providing clinical support and live scan feedback. Dandy's goal is to enhance patient experiences and improve operational efficiency for dental practices by facilitating the adoption of digital dentistry.
Key Metrics
New York City, New YorkHeadquarters
2020Year Founded
$4.2MTotal Funding
SEEDCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees