Senior Key Account Manager at Jeeves

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Hospitality, Commercial Real EstateIndustries

Requirements

Bachelor's or Master’s degree in Business, Marketing, Finance, Hospitality, or related field
3+ years in key account management or B2B customer success (ideally in fintech, SaaS, hospitality or financial services)
Proven track record of expanding accounts via cross-sell and upsell strategies
Experience on fintech and SaaS platforms selling
Strong understanding of B2B financial products, including credit lines, virtual cards, and digital payments
Excellent communication and negotiation skills, with the ability to influence C-level stakeholders
Proficiency with CRMs (e.g., Salesforce, HubSpot), Excel/Sheets, and reporting tools
Fluent in Spanish; Upper-Intermediate to Advanced English required
Based out of Bogotá, Colombia, for a full-time hybrid position (2–3 days/week in office in Parque de la 93 area)

Responsibilities

Manage and grow a portfolio of key clients across Mexico and Colombia
Identify, drive, and execute cross-sell and upsell opportunities to increase share of wallet
Act as the main point of contact for billing, portfolio usage, credit support, and operational follow-ups
Coordinate with credit, risk, and customer success to support complex client needs or escalations
Present and position Jeeves solutions (cards, Jeeves Pay, spend management) to CFOs, Controllers, and finance teams
Manage account performance: track client activity, expansion potential, and risks to revenue
Ensure high levels of product adoption and client satisfaction, driving NRR growth
Maintain a deep understanding of product updates to deliver tailored recommendations
Regularly report on account status and performance to regional leadership
Contribute to quarterly business reviews and expansion planning with clients
Support collections and payment conversations where needed, in collaboration with the finance team
Understand and sell additional solutions

Skills

Key technologies and capabilities for this role

Account ManagementKey Account ManagementCross-sellUpsellClient RetentionFintechB2B SalesConsultative SellingC-level EngagementLATAM

Questions & Answers

Common questions about this position

What is the salary for this Senior Key Account Manager position?

This information is not specified in the job description.

Is this role remote or does it require office presence?

This is a full-time hybrid position based out of Bogotá, Colombia, requiring office presence in the Parque de la 93 area 2–3 days per week.

What skills and experience are required for this role?

The role requires being highly strategic and relationship-driven, with a background in fintech, hospitality, or B2B commercial real estate highly valued. Key skills include managing client portfolios, driving cross-sell/upsell opportunities, acting as the main point of contact for C-level executives, and providing consultative support.

What does the company culture at Jeeves look like?

This information is not specified in the job description.

What makes a strong candidate for this Senior Key Account Manager role?

Strong candidates thrive on cross-sell, upsell, retention, and financial product expansion, with a consultative mindset for C-level executives and experience in fintech, hospitality, or B2B commercial real estate.

Jeeves

Corporate card and expense management platform

About Jeeves

Jeeves offers a corporate card and expense management platform tailored for startups and global companies. Its main product, the corporate card, allows businesses to pay for expenses in their local currency without incurring fees or interest, and it does not require personal guarantees. This card is integrated into a mobile-first expense management platform that helps companies track and manage their spending across different currencies. Jeeves differentiates itself from competitors by providing up to 4% cashback on purchases and eliminating foreign exchange fees, making it particularly beneficial for businesses with international operations. The goal of Jeeves is to simplify financial operations for companies with global teams, allowing them to focus on their core activities.

Miami, FloridaHeadquarters

2019Year Founded

$260.8MTotal Funding

DEBTCompany Stage

Consumer Software, Fintech, Financial ServicesIndustries

201-500Employees

Benefits

Hybrid Work Options

Remote Work Options

Risks

Increased competition from local fintech startups in Latin America may challenge Jeeves' market share.

Currency fluctuations in Latin America could impact Jeeves' profitability in cross-border transactions.

Regulatory changes in Brazil regarding digital payments could pose compliance challenges for Jeeves.

Differentiation

Jeeves offers a unique global financial platform with no foreign exchange fees.

The company provides up to 4% cashback on purchases, enhancing spending efficiency.

Jeeves' mobile-first platform caters to businesses with international operations, offering seamless expense management.

Upsides

Jeeves' expansion into Latin America taps into a rapidly growing digital payment market.

The partnership with Bexs enhances Jeeves' cross-border payment capabilities in Brazil.

Jeeves' new Chief Product Officer brings extensive fintech experience, driving product innovation.

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