Customer.io

Senior Executive Assistant

Americas

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
SaaS, Biotechnology, Marketing TechnologyIndustries

Requirements

Candidates should have prior experience supporting senior executives in fast-paced, high-context environments, ideally within tech, VC, or PE-backed companies. Strong organizational skills, attention to detail, and the ability to adapt to various leadership styles are essential. Proficiency with AI tools for workflow optimization is preferred, and candidates based in Pacific Time are strongly preferred.

Responsibilities

The Senior Executive Assistant will manage end-to-end calendar coordination for 3-4 executives, including prioritization and scheduling. They will capture notes and action items in leadership meetings, coordinate logistics for internal and external events, and manage email triage and expense approvals. The role involves partnering with leaders to streamline processes, acting as a point of coordination across departments, and leveraging AI tools to enhance efficiency.

Skills

Calendar Management
Meeting Coordination
Travel Arrangements
Event Planning
Email Management
Expense Management
Process Improvement
AI Tools
Communication
Prioritization
Time Management
Organizational Skills

Customer.io

Marketing automation for customer engagement

About Customer.io

Customer.io is a marketing automation platform that helps businesses engage with their customers throughout their lifecycle. It allows companies to segment their audience based on real-time events, enabling personalized messaging that enhances customer connections and engagement. Unlike many competitors, Customer.io offers A/B testing and professional support services to optimize marketing strategies. The goal is to empower businesses to send data-driven messages that improve customer engagement and drive revenue.

Portland, OregonHeadquarters
2012Year Founded
$9.6MTotal Funding
SEEDCompany Stage
Consulting, Consumer SoftwareIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Paid Parental Leave
Health Insurance
401(k) Company Match
Healthy Lifestyle Budget
Remote Work Options
Co-working Space Rental Reimbursement
Professional Development Budget
Home Office Stipend
Sabbatical Leave

Risks

Increased competition from other platforms integrating with Vision Pro.
Reliance on Twilio SMS could pose risks if service issues arise.
Emergence of comprehensive notification solutions like Knock challenges market position.

Differentiation

Customer.io offers real-time audience segmentation for personalized messaging.
The platform supports A/B testing for continuous campaign optimization.
Customer.io integrates with Vision Pro for VR marketing campaigns.

Upsides

Integration with Apple Vision Pro opens new VR marketing opportunities.
Partnership with Twilio enhances robust SMS messaging solutions.
Participation in CEE Startup Challenge expands market reach and innovation.

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