Senior Engineering Manager at Ro

New York, New York, United States

Ro Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • 4+ years People Leadership/Management experience
  • 8+ years software engineering experience in consumer-facing or product-driven organizations
  • Proven track record of delivering impactful, timely, robust technical solutions in complex spaces
  • Strong communication, analytical, and technical skills
  • Experience building scalable, high-throughput, highly available systems
  • Familiarity with core stack languages: Python, Typescript, React
  • Motivation to not only build technology, but to engage with, innovate in, and take ownership of a business space at the forefront of healthcare access for millions of potential patients
  • Demonstrated ability to build strong working relationships across the organization, from other engineering managers and individual contributors to product managers, designers, peers, and leadership team
  • Experience with thoughtful mentorship of senior engineering leads (managers or engineers)

Responsibilities

  • Oversee technical direction and architecture to build durable, high-quality services to support Ro’s patient experiences
  • Partner with product, design, data, engineering, and infrastructure leads to define strategy, roadmap, and support technical design, work-breakdown, implementation, testing, and deployment of features
  • Lead adaptable teams that can responsibly deliver on short-term and long-term business goals
  • Manage a highly engaged and empathetic engineering team of mixed career levels through their next career goals and professional development opportunities
  • Evolve engineering best practices, technical quality, and mentorship in the organization in direct collaboration with senior engineering leadership
  • Contribute actively towards the development and structure of the organization, including team structure, recruiting, and hiring
  • Influence change, encourage innovation, development, and growth at every level of the company

Skills

Engineering Management
Software Architecture
Web Development
Mobile Development
Technical Leadership
Mentorship
Feature Development
Service Architecture

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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