Wrapbook

Senior Director, Revenue Operations

Remote

$164,000 – $263,800Compensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Biotechnology, Entertainment, Payroll ServicesIndustries

Senior Director, Revenue Operations

Salary: $164K - $263.8K Location Type: Remote (USA / Canada) Employment Type: Full-Time


About Us

Wrapbook is a smart, intuitive platform that makes production payroll and accounting easier, faster, and more secure. We provide a unified payroll platform that seamlessly connects your entire team—production, accounting, cast, and crew—all in one place. Wrapbook empowers production teams to manage projects, pay cast and crew, track expenses, and generate data-driven insights, while enabling workers to manage timecards, track pay, and onboard to new projects from any device. Wrapbook brings clarity and dependability to production payroll, while increasing the productivity of your whole team.

Trusted by companies of all sizes, Wrapbook powers payroll for some of the industry’s top production companies, including SMUGGLER, Tuff, and GhostRobot. Our growing team of 250+ people across the USA and Canada, includes entertainment and technology experts from SAG-AFTRA, DGA, IATSE, Teamsters, Amazon, Microsoft, Facebook, and more. Wrapbook is backed by top-tier investors, including Jeffrey Katzenberg’s WndrCo, Andreessen Horowitz, and A* Capital. We have raised $130M and are in a strong financial position.


The Opportunity

We’re looking for a Senior Director of Revenue Operations to lead the operational backbone of our revenue engine — a strategic, metrics-driven operator who will partner directly with GTM leaders to drive forecasting rigor, pipeline health, operational scale, and cross-functional alignment.

This is a high-impact leadership role at the center of Wrapbook’s go-to-market strategy. You will lead the systems, processes, and people that enable GTM execution and revenue growth. This includes owning the forecasting cadence, pipeline analytics, GTM processes, and systems, while partnering cross-functionally with Sales, Marketing, Finance, and Product.

Reporting to the SVP of Sales, you’ll lead a RevOps team of five, and act as a strategic thought partner to GTM leadership and Finance as we scale bookings, segment strategy, and customer lifecycle execution.


What You'll Do

GTM Strategy & Planning

  • Lead GTM planning and annual target-setting, aligning team quotas, compensation and account allocations with company objectives.
  • Drive a “rhythm of the business” operating cadence: forecast calls, QBRs, pipeline reviews, and performance dashboards.
  • Deliver analytics and reporting for pipeline health, attainment, rep productivity, funnel metrics, and deal velocity.
  • Partner with Finance on annual planning, MBRs and board materials.

Forecasting & Pipeline Rigor

  • Own the end-to-end forecasting process across SMB, Mid-Market, and Enterprise segments.
  • Drive accountability and transparency through consistent, data-backed inspection of funnel metrics and rep performance.
  • Design dashboards and tools to highlight the full funnel metrics, stage slippage, and risk-adjusted coverage.

Revenue Operations & Systems

  • Own Wrapbook’s Salesforce environment and GTM and Client Ops tech stack, including tools like Marketo, Gong, Salesloft, CaptivateIQ, Decagon etc.
  • Evaluate and optimize tooling architecture to support process automation, reporting hygiene, and scalability.
  • Implement systems for enablement and content management to drive adoption and rep effectiveness.
  • Evaluate emerging AI technologies and assess their potential to solve GTM challenges, improve operational efficiency, and drive revenue growth.

GTM Process & Operational Scale

  • Build scalable cross-functional processes and playbooks across the entire revenue engine.
  • Define KPIs, operational benchmarks, and adoption frameworks for sales execution and CS workflows.
  • Collaborate with Enablement to ensure reps are equipped with the right materials and training tied to business priorities.

Client Operations Support

  • Ensure our operations teams are supported within our tech stack, including case management and routing, onboarding and implementation, product feedback and customer.

Requirements

  • [Specific requirements will be listed here if provided]

Application Instructions

  • [Specific application instructions will be listed here if provided]

Skills

Revenue Operations
Forecasting
Pipeline Management
Sales Operations
Go-to-Market Strategy
Cross-functional Collaboration
Metrics-driven Operations
Process Improvement
Systems Management
Data Analysis

Wrapbook

Digital payroll and production management platform

About Wrapbook

Wrapbook offers a digital payroll and production management platform tailored for the entertainment industry, serving clients like film and TV production companies. The platform simplifies payroll by allowing users to collect timecards through an app, generating smart timecards that ensure compliance with industry standards. It stands out from competitors by integrating with accounting software like QuickBooks, streamlining financial management. The goal of Wrapbook is to provide a fast and secure way to manage payroll and production needs, reducing administrative burdens for its clients.

Toronto, CanadaHeadquarters
2018Year Founded
$146.3MTotal Funding
LATE_VCCompany Stage
Enterprise Software, Financial Services, EntertainmentIndustries
201-500Employees

Benefits

Unlimited Paid Time Off
Remote Work Options
Health Insurance
Dental Insurance
Home Office Stipend
401(k) Company Match
401(k) Retirement Plan
Professional Development Budget
Phone/Internet Stipend

Risks

Increased competition from established players like Cast & Crew threatens market share.
Entertainment industry strikes may disrupt production schedules, affecting Wrapbook's service demand.
Reliance on third-party integrations poses risks if partners change APIs or business models.

Differentiation

Wrapbook offers a unified platform for production payroll and cost management.
The platform ensures compliance with industry standards through smart timecards and union compliance.
Wrapbook integrates with major accounting software, enhancing financial management efficiency.

Upsides

Wrapbook's recent $20M funding will accelerate its NextGen payroll solution development.
The platform's new cost-management tools improve collaboration between production and accounting teams.
Growing demand for digital payroll solutions in entertainment boosts Wrapbook's market potential.

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