Shift5

Revenue Operations

Roslyn, New York, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Cybersecurity, Operational Technology, Defense, Aerospace, RailIndustries

Position Overview

  • Location Type: Remote
  • Job Type: Full-Time
  • Salary: $100,000-$150,000

Shift5 is the observability platform for onboard operational technology (OT). We’re a rapidly growing scale-up that specializes in cybersecurity, predictive maintenance, and compliance for operational technology (OT) systems across defense, aerospace, and rail. We are a collaborative, passionate, and driven cadre of dynamic, multidisciplinary experts and we’re focused on helping our customer’s fleets run smarter and safer by accessing and democratizing the volumes of onboard OT data generated by transportation and freight fleets, defense fleets & other critical infrastructure. Come join us.

Our Values:

  • Embrace Truth and Integrity: Base decisions on data, foster open dialogue, and uphold unwavering integrity.
  • User-Centric Focus: Prioritize user needs to guide our actions and resource allocation.
  • Collaborative & Adaptable: Collaborate for excellence, learning from failures and driving iterative improvements, recognizing every decision's significance.

Shift5 is seeking a Revenue Operations employee to establish and scale our Revenue Operations function, directly supporting Sales, Finance, and Marketing. This high-impact role is perfect for a strategic, results-oriented team player with a "roll-up-the-sleeves" mentality and experience in rapidly growing companies. You'll report directly to the VP Finance.

Responsibilities

  • Deal Management: Coordinate complex deal approvals, acting as a trusted advisor from opportunity creation to post-sales. Review opportunities for accuracy and compliance.
  • Reporting & Analytics: Develop and present key revenue metrics, dashboards, and forecasting insights to leadership, ensuring transparency and actionable data. Provide inputs for quarterly sales forecasting and report on accuracy.
  • Process Improvement: Drive initiatives to improve revenue data integrity, Go-to-Market productivity, and simplify processes across the organization. Develop and maintain deal management tools and templates.
  • Cross-functional Collaboration: Partner with sales, finance, product, and delivery teams to optimize processes, facilitate system improvements, and inform capacity planning.
  • Sales Support: Respond to Revenue Operations inquiries, manage Salesforce opportunity queues, support sales operations requirements (quotes, opportunity management, account management), and ensure strong data hygiene in Salesforce and other sales tools.
  • Policy Enforcement: Maintain and enforce departmental review and approval SLAs, ensuring accurate booking metrics and Salesforce data integrity.

Qualifications

  • Education: Bachelor's Degree in marketing, finance, data science, business, or social sciences.
  • Experience: Proven experience in implementing and optimizing revenue operations processes in a scale-up environment. Familiarity with Enterprise SaaS/B2B (Deal Desk, Order Management, Finance/Sales Operations, Pricing) and direct/channel sales models is highly desirable.
  • Skills: Strong business acumen, reporting & analytics, troubleshooting, problem-solving, and project management. Highly organized, customer-focused, innovative, and detail-oriented. Excellent communication, self-awareness, and ability to multitask and prioritize effectively.
  • Technical: Highly proficient in Google Suite and Salesforce (SFDC). Basic understanding of revenue recognition rules and CPQ tools (e.g., Zuora, Salesforce CPQ).
  • Interest: An interest in aviation, cybersecurity, defense technology, or B2B/B2G/public sector sales.

Compensation & Benefits

  • Bonus program and equity in a fast-growing startup
  • Competitive medical, dental, and vision coverage for employees and their families
  • Health Savings Account with annual employer contributions
  • Employer-paid Life and Disability Insurance
  • Uncapped paid time off policy
  • Flexible work & remote work policy
  • Tax-deferred public transit benefits with Metro SmartBenefits (DC/MD/VA)

Skills

Deal Management
Revenue Metrics
Forecasting
Data Analysis
Process Improvement
Cross-functional Collaboration

Shift5

Observability platform for operational technology

About Shift5

Shift5 offers an observability platform that focuses on cybersecurity and data analytics for operational technology (OT) in defense and transportation sectors. The platform collects and analyzes data from onboard systems, such as buses and weapon systems, and is protocol-agnostic, allowing it to adapt to various data communication protocols. By providing real-time insights, Shift5 helps clients improve safety, maintenance scheduling, and threat detection. The company's goal is to enable better decision-making to enhance the reliability and performance of their fleets.

Kansas City, MissouriHeadquarters
2019Year Founded
$104.1MTotal Funding
SERIES_BCompany Stage
Data & Analytics, CybersecurityIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
401(k) Retirement Plan
401(k) Company Match
Employer-paid Life and Disability Insurance

Risks

Emerging OT cybersecurity startups could threaten Shift5's market share.
Rapid evolution of cyber threats may outpace Shift5's technological capabilities.
Economic downturns could lead to reduced budgets for cybersecurity solutions.

Differentiation

Shift5 offers a protocol-agnostic platform adaptable to any data communication protocol.
The company provides real-time, data-driven insights for defense and transportation sectors.
Shift5's platform enhances safety, availability, and resilience of operational technology assets.

Upsides

Growing demand for cybersecurity in transportation due to rising cyber threats.
Increased interest in predictive maintenance technologies to reduce costs and improve reliability.
U.S. Department of Defense's focus on cybersecurity presents opportunities for Shift5.

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