Learning and Development Consultant
Verra MobilitySalary not specified
Full Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Automotive, Technology, SaaSIndustries
Requirements
- 10+ years experience building customer facing learning programs that are engaging and highly adopted within a SaaS large scale company
- Experience working at a large software product company to enable customers to learn how to use the product
- Created, published, and maintained Customer Partner training content
- Instructional Design, Curriculum Design, and External Customer or Partner Training programs (Hybrid Model – Online Learning with Instructor-led Virtual Training)
- Operations – sprint planning, execution of delivery of content
- Best practice adult learning, micro-learning development, and adult retention
- Strong cross-team collaboration, especially with other department leaders from Customer Success, Professional Services, and Support
- Co-create learning objectives with other internal and external teams
- Experience collaborating with Product Management or Product Marketing on release training; enable customers to take training prior to major product releases and develop material in conjunction with the Product Development Lifecycle
- Global team management including India
- Launched a Customer or Partner training program externally for people to get certified
- Built a learning platform to enable partners network growth and acceleration
- Completed a Bachelor's or Master's degree
- Ability to manage multiple projects and assignments with a high degree of autonomy and accountability for results
- Strong cross-team collaboration skills with senior leaders across multiple functions
- Great communication skills, both written and verbal
- Able to think strategically and tackle open-ended problems
- Detail-oriented, organized, and a good team player
- Driven by working within a fast-paced environment with a diverse workforce
- Passion and hunger to win, succeed and strive for excellence
- 15% Travel
Responsibilities
- Reporting to the VP of Product Innovation, Design, and Learning
- Nice-To-Have – Work with Global teams, especially related to Offshore Product Management, Offshore Storyline Development
Skills
Instructional Design
Curriculum Design
Customer Training
Partner Training
Online Learning
Instructor-led Virtual Training
Sprint Planning
Adult Learning
Micro-learning
Cross-team Collaboration
Product Management Collaboration
Global Team Management
Tekion
Cloud-native platform for automotive retail management
About Tekion
Tekion has developed a cloud-native platform designed for the automotive retail industry. Its main product is a Dealer Management System (DMS) that utilizes technologies like Big Data, the Internet of Things (IoT), and Machine Learning (ML) to improve the operations of car dealerships. The DMS provides a centralized view and performance metrics for dealership groups, allowing for better management and increased operational efficiency. Tekion differentiates itself from competitors by being the first and fastest cloud-native DMS available, and it integrates seamlessly with major Original Equipment Manufacturers (OEMs) at no extra cost. The company's goal is to enhance dealership efficiency, profitability, and customer experience through its subscription-based software-as-a-service (SaaS) model, which also includes additional services to help dealerships identify upsell and cross-sell opportunities.
Pleasanton, CaliforniaHeadquarters
2016Year Founded
$617.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, AI & Machine LearningIndustries
1,001-5,000Employees
Benefits
Competitive compensation and generous stock options
100% employer-paid top-of-the-line medical, dental and vision coverage
Great benefits including unlimited PTO, parental leave and free snacks and beverages
The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies
Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper
Work on the latest and coolest technologies – everything is home-grown and built ground-up
A dynamic work environment with a strong sense of community and collaboration
The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy
Exciting opportunities for career growth and development
Risks
Competition from established players like CDK Global may impact Tekion's market share.
Data privacy concerns could arise from integrating generative AI into Tekion's platform.
Reliance on partnerships may pose risks if expected synergies are not achieved.
Differentiation
Tekion offers the first cloud-native platform for the automotive retail industry.
The platform integrates AI and machine learning for predictive analytics and personalization.
Tekion's Automotive Partner Cloud enables seamless data sharing across the automotive ecosystem.
Upsides
Increased adoption of cloud-native solutions boosts demand for Tekion's platform.
AI integration in dealership systems enhances customer experience and operational efficiency.
Subscription-based SaaS model aligns with industry trends, supporting Tekion's growth.
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