Senior Customer Solution Architect

Salary: $134K - $187.4K Location Type: Remote Employment Type: FullTime

Position Overview

Snowflake is looking for a Senior Customer Solution Architect to join our high-impact Solution Innovation Team. In this role, you will work closely with sales and field engineering teams to accelerate the adoption and growth of the Snowflake platform. We’re looking for someone who thrives in a fast-paced, dynamic environment and is comfortable with ambiguity. You will be responsible for ensuring customer success by providing technical expertise, strategic guidance, and hands-on support to maximize the value customers get from Snowflake.

Responsibilities

• Serve as a technical expert on all aspects of the Snowflake platform.
• Deploy Snowflake following best practices while ensuring customers are enabled to extend capabilities independently.
• Engage with executives and technical teams, presenting Snowflake’s vision and technology to drive adoption.
• Act as a trusted advisor to key customer stakeholders, aligning solutions with their business goals.
• Maintain a deep understanding of competitive and complementary technologies, positioning Snowflake effectively.
• Guide customers in resolving technical challenges, optimizing architecture, and improving performance.
• Lead customer engagements, identifying pain points and recommending solutions that deliver business value.
• Shape team processes by creating reusable assets, improving workflows, and sharing best practices.
• Collaborate with Product & Engineering teams to influence future innovations based on customer needs.
• Work cross-functionally with Professional Services, Sales, Marketing, and Operations to drive strategic initiatives.

Requirements

• 10+ years of experience in customer-facing technical roles (pre-sales or post-sales).
• 5+ years of experience in solution architecture, designing and implementing scalable solutions.
• Strong expertise in data architecture, ETL, and analytics.
• Proven ability to translate business problems into technical solutions and communicate them effectively.
• Hands-on experience with SQL and familiarity with languages like Python, Java, Scala, or JavaScript.
• Knowledge of data formats or languages that manage data, including SQL, JSON, AVRO, Apache Parquet or XML.
• Deep understanding of data platforms, cloud architecture, and enterprise SaaS solutions.
• Experience leading customer workshops, conducting technical demos, and driving proof-of-concepts.
• Excellent presentation, communication, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple projects in a metrics-driven environment.
• Bachelor’s Degree required, Masters Degree in computer science, engineering, mathematics or related fields, or equivalent experience preferred.

Bonus Points

• 1+ years of practical Snowflake experience.
• Snowflake SnowPro Core Certification.
• Experience with non-relational platforms, data lake architectures, and open data formats (e.g., Iceberg, Parquet).
• Familiarity with BI tools like Tableau, Power BI, Sigma.
• Experience with AWS, Azure, GCP and cloud-native data services.
• Internal and/or external consulting experience.
• Industry expertise in sectors like Financial Services, Retail, Healthcare, Media & Entertainment, etc.

Company Information & Expectations

Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.

Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.

How do you want to make your impact?

For jobs located in the United States, please visit the job posting on the Snowflake Careers Site.