Principal Software Architect-Data Platform and AI

Principal Architect

Employment Type: Full-Time

Position Overview

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

As a Principal Architect, you will play a pivotal leadership role in shaping the long-term technical direction of our platform and data architecture. You will be accountable for translating complex, abstract, and evolving business needs into a clear, future-proof architectural vision that scales across multiple domains and teams. You will act as a trusted technical advisor to senior engineering and product leaders, while guiding and influencing engineering strategy across the organization.

You are expected to drive end-to-end architectural decisions for large-scale, distributed systems and big data platforms, enabling high-performance AI and analytics workloads. Your work will directly impact our ability to deliver secure, reliable, scalable, and maintainable technology foundations.

As a hands-on technical leader, you will guide senior engineers and architects to execute on the architecture roadmap, while actively contributing to critical design decisions. You will champion engineering excellence, knowledge sharing, and technical mentorship to raise the bar across the organization.

Responsibilities

• Define, communicate, and drive the strategic architectural vision across multiple product and platform teams to meet business objectives and scale for future needs.
• Lead architecture for large-scale, data-intensive platforms, including batch and real-time processing systems that power advanced analytics and AI applications.
• Partner with senior engineering and product leaders to ensure architectural alignment with organizational priorities and business goals.
• Translate high-level, ambiguous business problems into scalable and reusable platform solutions, balancing trade-offs between speed, scalability, cost, and technical debt.
• Identify and resolve architectural gaps, system fragility, and scalability challenges across product lines; proactively anticipate future bottlenecks and evolution paths.
• Oversee end-to-end feasibility assessments and architecture reviews; ensure timely delivery of technical designs and unblock execution teams with actionable guidance.
• Influence and govern architecture decisions through design reviews, architecture boards, and technical strategy discussions.
• Champion modern engineering practices including microservices, cloud-native patterns, event-driven systems, and platform thinking.
• Serve as a mentor and coach for senior architects and engineers; develop architectural talent across the team and establish a culture of engineering excellence.
• Track emerging trends in big data, distributed systems, cloud platforms, and AI infrastructure.

Company Information

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact. To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.