Senior Consultant | Procurement | Global Corporate Business Travel at Northern Trust

Chicago, Illinois, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, BankingIndustries

Requirements

Thorough knowledge of business travel management (account management and travel operations) to enable effective contract and supplier management, handling of customer service inquiries, problem solving, and advancement of global programs
Technically proficient in corporate travel sourcing, negotiations, and related processes
Ability to solve complex problems and take a new perspective on existing solutions
Exercises judgment based on the analysis of multiple sources of information
Works within broad guidelines and policies
Experience executing complex activities with significant financial and/or internal business impact
Ability to serve as a subject matter expert and mentor to junior employees
Potential to manage daily operational activities and supervise day-to-day work of junior employees (non-formal management role)

Responsibilities

Deliver excellence in sourcing with travel-related vendors, including sourcing process expertise, input in developing category sourcing strategies and analytics, leading issuance of RFx (Request for Information, Request for Proposal/Quote), collection and analysis of data, pricing discussions, and negotiations
Responsible for contract review, drafting, and creation of required legal documents (e.g., NDA, Master Agreement, inclusion of critical Exhibits when using supplier paper), ensuring mitigation of risk, timely submission into TCM, and subsequent management of supplier adherence to contract terms
Manage and support regulatory and compliance requirements while driving effective vendor relationship management for all travel vendors in accordance with the Northern Trust Supplier Relationship Management program and Vendor Management Practice Standards, including relationships with preferred global commercial card provider, global travel agency, and regional travel vendors
Ensure preferred vendors deliver consistently high service levels, promptly handle customer service inquiries, and assist manager in monitoring SLA, annual global Business Plan, projects, and deliverables
Support policy development, consistent administration, and governance of the Corporate Travel Policy and Corporate Card Policy, and their integration with the Corporate Expense Policy
Support consistent administration and governance of the Corporate Purchasing Card and Corporate Meeting Card guidelines and procedures, and their integration with the Corporate Expense Policy
Co-manage calculation and reporting of Travel category annual savings per project in designated savings tool
Effectively engage with internal clients at all levels to foster deeper relationships, deliver high quality work, and provide timely customer service
Provide CFOs, business leaders, and senior executives with high quality data, analytics, and reports (e.g., global travel and card metrics, KPIs) to enable sound decision making, identify trends, evaluate potential savings, and monitor compliance
Develop and deliver presentations to senior management, and facilitate discussions to ensure comprehensive understanding and decisions with global impact