Position Overview
- Location Type: On-site or Remote
- Job Type: Full-time
- Salary: Not specified
SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. We are looking for energetic and dedicated professionals who take pride in getting the job done right. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.
Who You Are
- An energetic and dedicated professional who takes pride in getting the job done right.
- Possess a consultative mindset and breadth of experience, striving to understand how things work to provide solutions.
- Ability to operate well with fixed deadlines as well as dynamic environments requiring frequent change.
- Curious and ask questions to understand and improve knowledge.
- Collaborate effectively within a team structure and can take on tasks independently, following them through to completion.
What You’ll Do
- Begin with product training, leveraging experience to gain a deep understanding of SailPoint's SaaS and/or Software solutions.
- Within months, work on projects to establish connectivity to customer environments and learn SailPoint project delivery.
- Within six months, implement solutions on small to medium-sized projects with guidance, and begin operating independently to provide best practices to customers.
- By the end of the first year, work on projects of varying complexity (small to large), operating largely independently and providing best practices through working sessions and troubleshooting.
- Mentor Associate Consultants and Consultants, demonstrating high-level job performance.
Responsibilities
- Work with customers on the installation, integration, and deployment of SailPoint software and/or SaaS solutions.
- Communicate technical and functional aspects of the solution and implementation to clients and partners.
- Configure SailPoint solutions as defined by Solution Architects and contribute to solution definition.
- Deliver technical training to enable and educate SailPoint customers and implementation partners.
- Build rules for customers and evaluate rules built by customers.
Requirements
- 3+ years of professional work experience in a technology company with at least 2 years of customer-facing experience.
- Experience setting up and installing software on both Windows and Linux platforms.
- Database Knowledge in one or more of the following: Oracle, Sybase, MSSQL, MySQL.
- Experience with enterprise directories such as Microsoft Active Directory and LDAP.
- Familiarity with networking principles: SSL/TLS/HTTPS, Certificate Management, Basic TCP/IP troubleshooting.
- Experience reading and writing any of the following programming languages: Java, BeanShell/JavaScript/TypeScript, JSP/Servlets, Linux/Unix, SQL, PowerShell, Python, Ruby, C#, C++.
Preferred Qualifications
- Familiarity with cloud technologies: AWS, Azure, GCP.
- Familiarity with any of the following web technologies: SPML/SOAP, Web and Application Servers, RESTFull APIs.
- Experience working with a project team that has deadlines and regular internal team and customer meetings.
- Experience with quality assurance duties.
Company Information
SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. We are known as the company where everyone wants to work, and we have the awards to prove it.