Professional Services Consultant

United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Software as a Service (SaaS), Revenue Enablement, Sales EnablementIndustries

Requirements

Candidates should possess a bachelor’s degree, 5+ years’ experience using technology platforms to solve business problems, and 2+ years’ experience in project managing cross-functional global teams in high-complexity deployments within a B2B, SaaS environment. They should have experience in platform configuration, implementation, and governance with various customers, from SMBs to Enterprises, and experience working with data-driven dashboards and reports. Experience as a “power user” or system administrator on a SaaS, enterprise software platform is also required, as well as knowledge of the Principles of Sales Enablement.

Responsibilities

The Professional Services Consultant will run project kick-offs, define implementation plans, consult on post-launch activities, and facilitate project review meetings. They will create and manage implementation and program launch plans in collaboration with customer stakeholders, prepare customer teams to successfully manage MindTickle, advise on platform configuration, build trusted relationships with stakeholders, provide recommendations on communication and change management strategy, ensure quick time to value, guide customer stakeholders on using performance data, maintain accurate project documentation, deliver strategic guidance and planning workshops, collaborate with cross-functional departments, and participate in the development of case studies, webinars, and blog posts.

Skills

Customer Enablement

Solution Delivery

Platform Configuration

Project Management

Stakeholder Collaboration

Training & Enablement

MindTickle

Sales readiness and enablement platform

About MindTickle

MindTickle provides sales readiness and enablement solutions through a platform that focuses on training sales teams using micro-learning, social interactions, and gamified methods. The platform delivers small, digestible learning content that engages users and enhances their training experience. MindTickle caters to a diverse range of clients, from small businesses to large enterprises, particularly in customer-centric industries like MedTech and technology. Unlike many competitors, MindTickle offers a subscription-based software as a service (SaaS) model, allowing clients to access their tools based on user needs and service levels. Key features of the platform include virtual coaching tools, data-driven insights, and readiness assessments, all aimed at improving sales skills and customer interactions. The company's goal is to continuously enhance sales capabilities and ensure teams are well-prepared to deliver exceptional customer experiences.

San Francisco, CaliforniaHeadquarters

2012Year Founded

$273.6MTotal Funding

SERIES_ECompany Stage

Data & Analytics, Enterprise Software, EducationIndustries

501-1,000Employees