Senior Implementation Engineer
Rad AI- Full Time
- Senior (5 to 8 years)
Candidates should possess a Bachelor’s degree or equivalent experience, with 2+ years of healthcare implementation or configuration experience preferred, and a clinical or technology background is advantageous. Strong client presentation skills, project management experience, and the ability to quickly learn new information are also required. Knowledge of EHR systems and workflow processes is preferred, as is familiarity with the Sunrise application.
The Implementation Consultant will implement Altera software at client sites, perform system configuration tasks, provide workflow consultation and guidance to clients, identify and resolve system issues, provide activation support, meet client utilization targets, set appropriate expectations, and act as the client advocate throughout the project lifecycle. The role also involves up to 80% travel to client sites, potentially requiring after-hours or on-call support and PTO limitations during peak times.
Cloud-based EMR solutions for healthcare providers
Altera Health provides technology solutions for hospitals and health networks in Australia and New Zealand, focusing on enhancing patient care and improving clinical workflows. Their main product is a cloud-based Electronic Medical Record (EMR) system that allows healthcare providers to digitally store, manage, and access patient information. This system is designed to be user-friendly, enabling clinicians to prioritize patient care over administrative tasks. Altera Health differentiates itself from competitors by offering a scalable and cost-effective SaaS model, which includes subscription fees for their EMR system and additional services like scanning and document management. The company's goal is to support healthcare providers in modernizing their operations and achieving better patient outcomes through improved information flow and operational efficiency.