Implementation Consultant - Remote

Position Overview

• Location Type: Remote
• Preference: Winnipeg, Manitoba, Canada
• Job Type: Cross-trained Deployment & Consulting
• Company: Altera, a member of the N. Harris Computer Corporation family

Altera delivers health IT solutions. This role involves deploying Altera applications to clients and providing workflow consulting services.

Responsibilities

• Implement Altera software at client sites.
• Perform all project workplan tasks in accordance with contracted project scope.
• Perform system configuration tasks and provide system configuration consultation to clients.
• Provide workflow consultation and guidance to clients.
• Identify and resolve, and/or escalate, system and workflow issues.
• Provide activation support and meet or exceed client utilization targets.
• Set appropriate expectations with clients and manage them throughout the project lifecycle.
• Anticipate client needs and act as the client advocate.

Requirements

• Academic and Professional Qualifications: Bachelor’s degree or equivalent/years of experience required.
• Experience:
  • 2+ years of healthcare implementation/configuration experience.
  • Clinical background preferred.
  • Technology background (e.g., SQL or SSRS reporting) preferred.
  • EHR experience / workflow knowledge preferred.
  • Knowledge of the Sunrise application preferred.
• Skills:
  • Client presentation experience.
  • Strong written and oral communication skills.
  • Project management experience (managing multiple priorities).
  • Ability to quickly learn new information ("quick study").

Travel Requirements

• Up to 80% travel to client sites is required, if the candidate doesn't live in Winnipeg, Manitoba.

Working Arrangements

• Remote Role: Candidates may live anywhere in Canada, with preference for Winnipeg.
• Standard Work Week: As defined by assignment requirements.
• Potential After-Hours/On-Call: May require after-hours, on-call support and/or holidays.
• PTO Limitations: Limited PTO during peak times (end of month/quarter/year) to meet business needs.