PointClickCare

(Canada) Software Implementation Consultant (Senior Living)

Remote

Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare TechnologyIndustries

Requirements

Candidates should possess a Bachelor’s degree in a related field, and ideally have 5+ years of experience in software implementation consulting, specifically within the healthcare or senior living industry. Strong communication, interpersonal, and problem-solving skills are essential, along with the ability to travel up to 30% of the time to customer sites and regional meetings across the U.S. and Canada.

Responsibilities

The Software Implementation Consultant will act as the principal liaison with the customer during implementation, translating customer expectations and business goals to ensure success. They will lead a detailed business discovery process, develop recommendations for solution configuration and enhanced business practices, and establish and maintain strong customer relationships as a trusted advisor. The Consultant will also document customer requirements, contribute to the delivery approach, and provide ongoing support to the customer throughout the implementation process.

Skills

Customer Relationship Management
Business Process Analysis
Solution Configuration
Communication
Collaboration
Project Management

PointClickCare

Cloud-based EHR solutions for senior care

About PointClickCare

PointClickCare provides cloud-based software solutions specifically designed for the senior care sector, including skilled nursing facilities, senior living communities, and home health agencies. Its main product, Harmony, is an integrated care coordination platform that helps manage patient transitions from hospitals to post-acute care facilities. Harmony allows healthcare providers to exchange clinical data, which improves care coordination and patient outcomes by offering real-time insights and analytics. Unlike many competitors, PointClickCare's platform integrates with other healthcare systems, enhancing data exchange and interoperability. The company's goal is to improve operational efficiency and quality of care for senior care providers through its subscription-based model, which also includes training, support, and consulting services.

Key Metrics

Mississauga, CanadaHeadquarters
2000Year Founded
$220MTotal Funding
GRANTCompany Stage
Enterprise Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Competitive financial rewards & equity potential
Comprehensive benefits available from day 1
Midweek mingles with free lunch
Wellness spending account
Retirement savings plan with employer match
Flexible PTO
Hybrid work models
Parental leave
Family planning support
Training & development programs
Corporate discounts program
Summer half-day Fridays
Health & wellness programs

Risks

Integration with Angel Care Medical may face inventory and billing challenges.
Real-time lab result integration with Sensiva Health raises data privacy concerns.
California network expansion may lead to increased regulatory scrutiny and compliance needs.

Differentiation

PointClickCare offers a comprehensive EHR platform for post-acute care providers.
Harmony platform improves patient transitions between acute and post-acute care facilities.
Largest post-acute care data cloud provides real-time insights for informed decision-making.

Upsides

Partnership with Kno2 enhances nationwide data exchange and interoperability.
Integration with FeelBetter optimizes workflows and increases efficiencies in medication management.
Mealtime Solutions streamlines dietary management, improving resident satisfaction and efficiency.

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