(Canada) Software Implementation Consultant (Senior Living)

Position Overview

• Location Type: Onsite, Remote, Hybrid (Up to 30% travel)
• Job Type: Full-Time
• Salary: Not Specified

PointClickCare is a leading North American healthcare technology platform focused on enabling care collaboration and real-time patient insights. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare is committed to realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. With over 2,200 employees, PointClickCare impacts millions across North America. The company offers a wealth of opportunities and a vibrant culture that empowers employees.

Requirements

• Not Specified

Responsibilities

• Act as the principal implementation liaison on the project team, translating and documenting customer expectations, business processes, and goals to ensure implementation success.
• Lead a detailed business discovery and develop recommendations to execute a delivery approach that will drive outcomes and value.
• Establish and maintain strong, successful customer relationships by utilizing excellent communication and collaboration skills.
• Act as a trusted advisor to the customer, building strong partnerships to develop implementation approaches that consider the impact to a customer.
• Provide recommendation for solution configuration and enhanced business practices.
• Expect up to 30% on-site travel to customer sites and regional meetings anywhere in the U.S. or Canada.

Reporting Structure

• Reports to: Practice Manager, Professional Services

Company Information

• Company: PointClickCare
• Industry: Healthcare Technology
• Website: Life at PointClickCare
• Social Media:
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