Senior Communications Manager, UK at WhatNot

London, England, United Kingdom

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£120,000 – £140,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerceIndustries

Requirements

Candidates must have 7+ years of Public Relations or corporate communications experience, a strong understanding of the UK media, cultural, and policy landscape, and exceptional written and verbal communication skills. Experience developing key messages and content for media and owned channels, working on Trust & Safety issues and crisis management, and comfort operating on a small, ambiguous team are also required. Candidates must be based in London, UK, and within commuting distance of the hub.

Responsibilities

The Senior Communications Manager will lead Whatnot's storytelling across corporate, Trust & Safety, consumer, and policy priorities in the UK. This includes developing and executing the UK communications strategy, highlighting live commerce and sellers, and building platform credibility. Responsibilities also involve managing media relations, crisis communications, external communications, creating high-profile campaigns, synthesizing insights to identify risks and opportunities, and managing company responses to crises and escalations.

Skills

Media Relations

Crisis Communications

External Communication

Storytelling

Communications Strategy

WhatNot

Online marketplace for authentic collectibles

About WhatNot

Whatnot.com operates as an online marketplace dedicated to collectibles, particularly focusing on items like Funkos and FiGPiNs. The platform ensures that every collectible listed is 100% authentic through a rigorous verification process that includes hand authentication, providing trust and security for both buyers and sellers. It caters to collectors and enthusiasts who seek a reliable space to buy and sell rare and exclusive items from popular franchises such as Marvel Comics and Star Wars. Whatnot.com distinguishes itself from competitors by charging low fees on sales and offering seller protection, which guarantees prompt and secure payments. The company's goal is to create a trusted environment for the growing community of collectible enthusiasts, facilitating safe and easy transactions for unique items.

Marina del Rey, CaliforniaHeadquarters

2019Year Founded

$728.7MTotal Funding

SERIES_ECompany Stage

Consumer Software, Consumer GoodsIndustries

501-1,000Employees