[Remote] Trust & Safety Communications Manager at Reddit

United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Social MediaIndustries

Requirements

Proactive communicator who understands Internet culture
Thrives in fast-moving environments
Ability to translate complex technical, legal, and policy concepts into clear, compelling language

Responsibilities

Serve as the first line of response for emerging media issues (policy changes, safety incidents, regulatory developments, litigation, etc.)
Draft and refine statements, FAQs, reactive messaging, and press materials quickly and accurately
Monitor and surface trends, narratives, and risks to cross-functional partners in real time
Build trust & safety-focused narratives that reinforce Reddit’s content moderation framework and privacy model
Develop and execute proactive media strategies / comms plans highlighting Reddit’s safety systems, transparency efforts, and policy evolution
Coordinate safety-focused media interviews, briefings, and speaking opportunities; manage logistics, prep, and follow-ups
Work closely with Legal, Safety, Public Policy, Product, and other teams to ensure consistent messaging and alignment
Project-manage multi-team initiatives, ensuring timely delivery of comms assets and stakeholder review
Support major safety product, policy, or legal announcements with comms planning, drafting, and coordination
Conduct research on industry trends, emerging risks, regulatory landscapes, and best practices, including producing recommendations and analysis based on this research
Track global safety developments and provide region-specific comms guidance as needed
Track and report out the impact of Trust & Safety communications
Maintain issue trackers, media coverage reports, and cross-functional alert systems

Skills

Key technologies and capabilities for this role

CommunicationsIssues ManagementMedia RelationsContent ModerationPolicy CommunicationsStakeholder EngagementRapid ResponsePress MaterialsNarrative DevelopmentInternet Culture

Questions & Answers

Common questions about this position

Is this position remote or does it require being in the office?

The position is remote within the US, with a strong preference for New York.

What are the key responsibilities of this role?

Key responsibilities include rapid response and issues management for media issues, proactive narrative development around trust and safety, cross-functional collaboration with teams like Legal and Safety, and research on industry trends and regulatory landscapes.

What skills and qualities does the ideal candidate have?

The ideal candidate is a proactive communicator who understands Internet culture, thrives in fast-moving environments, and can translate complex technical, legal, and policy concepts into clear, compelling language.

What is the team structure for this role?

This is an individual contributor position within Reddit’s Communications organization, which covers internal and external programs across corporate, policy and safety, consumer/product, international, social/B2B, and trade communications.

What makes a strong candidate for this Trust & Safety Communications Manager role?

Strong candidates excel in rapid response to media issues, proactive narrative building on safety topics, cross-functional collaboration, and providing strategic insights from research on trends and regulations, while demonstrating proactive communication in fast-paced settings.

Online platform for community discussions and content

About Reddit

Reddit is an online platform that allows users to post, vote, and comment on content within various communities based on shared interests. Users can engage in discussions on a wide range of topics, from news and sports to entertainment and hobbies. The platform features a unique voting system where content can receive upvotes or downvotes, helping the most popular posts gain visibility. Reddit generates revenue primarily through advertising, premium memberships, and the sale of virtual goods like Reddit Coins. Unlike many other social media platforms, Reddit emphasizes community-driven content and discussions, creating a space for authentic interactions among users. The goal of Reddit is to foster engagement and connection among its diverse user base.

San Francisco, CaliforniaHeadquarters

2005Year Founded

$1,177.1MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

1,001-5,000Employees

Benefits

Comprehensive health benefits

Flexible unlimited vacation days & monthly global wellness days

Family planning funds & 4+ months paid parental leave

Personal & professional development funds

Paid volunteer time off

Workspace & home office benefits

Risks

Reliance on advertising revenue faces competition from platforms like TikTok and Instagram.

AI tools like 'Reddit Answers' may raise privacy and data usage concerns.

NFT market expansion exposes Reddit to volatility and regulatory scrutiny.

Differentiation

Reddit's unique voting system promotes engaging and authentic content discovery.

The platform's diverse communities cater to a wide range of interests and discussions.

Reddit's AI-powered tools enhance user experience and content moderation.

Upsides

Reddit's confidential IPO plans signal potential growth and market expansion.

AI-driven content moderation can improve user safety and platform reliability.

Expansion into blockchain and NFTs opens new revenue streams and user engagement.

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