Senior Security Engineer II

Employment Type: Full-Time

Position Overview

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry by helping customers deliver more personalized and profitable guest experiences. Our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

As a Senior Security Engineer II, you will be instrumental in reducing identified risks, responding to adversarial attacks while maintaining system uptime, and implementing strategic risk mitigation measures to safeguard client and customer data while supporting innovation. You will provide exceptional service and support to internal and external stakeholders by addressing security questions and issues, and by mentoring other engineers. Additionally, you will contribute to the identification and prioritization of future project initiatives based on risk and execute cross-functional projects with a high degree of ownership and excellence, while actively mentoring team members and elevating collective capabilities through peer learning and informal training.

Note: You will be contracted to Olo through Deel, our Employer of Record (EOR). Deel will handle all administrative and legal responsibilities for your employment. You will maintain your day-to-day relationship with Olo, and Deel will be your point of contact for job-related matters. You will retain all employment rights under local employment law.

Responsibilities

• Lead improvements in detection and response capabilities, continuously optimizing monitoring, alerting, and incident response processes.
• Mentor junior and mid-level engineers, setting a high standard in security practices and offering guidance for professional development.
• Participate actively in a 24/7 on-call rotation, responding to escalated security incidents and coordinating effective resolutions.
• Demonstrate excellence in white-glove service delivery, ensuring security incidents are managed thoroughly and with professionalism.
• Define and collaborate on implementing leading security practices, ensuring strategies align with organizational security goals and industry standards.
• Take ownership of security project execution, prioritizing tasks and aligning initiatives with team and company objectives.
• Use and optimize advanced security tools, including SIEMs and vulnerability scanners, to enhance detection, logging, and analysis capabilities.
• Conduct regular and detailed vulnerability assessments, identifying gaps in security controls and implementing mitigation strategies.
• Support compliance efforts, ensuring documentation, audits, and regulatory standards are met to maintain certifications and adherence to best practices.
• Collaborate with cross-functional teams, including development and IT, to integrate security best practices within architectural frameworks.
• Lead security awareness initiatives, educating technical teams on advanced security topics and secure coding practices.
• Stay informed on emerging security threats and technologies, continuously evaluating and integrating relevant tools or methodologies.
• Provide guidance for risk management processes, helping to establish and maintain effective risk identification and mitigation protocols.
• Develop and document security processes and procedures, ensuring consistency and readiness for both routine and high-stress security incidents.

Requirements

• (Specific requirements not detailed in the provided text)

Application Instructions

• (Application instructions not detailed in the provided text)

Company Information

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. Our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.