Quality & Safety Manager, Patient Safety & Risk Management

The Quality and Safety Manager will manage clinical incidents by triaging, investigating, and escalating them, documenting findings, and facilitating feedback loops for continuous improvement. Responsibilities include coordinating responses to large-scale patient safety events, conducting chart audits for cautionary events and safety metrics, and overseeing monitoring processes for potential side effects to support pharmacovigilance. The role also involves evaluating new clinical technologies and workflows to identify and quantify risks before implementation, prioritizing patient safety opportunities, and driving team initiatives and cross-functional projects. Additionally, the manager will communicate identified risks effectively to cross-functional teams, support participation in a Patient Safety Organization (PSO) through data submission and learning integration, and analyze safety data to inform strategic decisions and operational improvements.