[Remote] Quality & Safety Manager, Patient Safety & Risk Management at Ro

New York, New York, United States

Ro Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Telehealth, PharmacyIndustries

Skills

Key technologies and capabilities for this role

Patient SafetyRisk ManagementClinical Incident InvestigationSafety MonitoringAuditingData AnalysisActionable InsightsHealthcare Operations

Questions & Answers

Common questions about this position

What is the reporting structure for the Quality & Safety Manager role?

The role reports to the Associate Director of Patient Safety and Risk Management.

Is this Quality & Safety Manager position remote or office-based?

This information is not specified in the job description.

What salary or compensation is offered for this role?

This information is not specified in the job description.

What key skills are needed for the Quality & Safety Manager position?

The role requires strong analytical skills, a hands-on detail-oriented approach to patient safety, and the ability to translate data into actionable insights.

What does Ro's company culture emphasize?

Ro emphasizes a mission-driven culture focused on patient health goals through convenient care, with recognitions as a Fortune Best Workplace in New York and Health Care, and Best Workplace for Parents.

Ro

Online platform for telemedicine services

About Ro

Ro.co offers an online platform for healthcare services, focusing on adults who want to manage their health from home. The platform allows patients to consult with healthcare providers, receive diagnoses, and get treatment recommendations without needing to visit a clinic. Users complete an online visit where they detail their symptoms and health history, which is then reviewed by a US-licensed healthcare professional who provides personalized treatment recommendations. If necessary, prescriptions are shipped directly to the patient in discreet packaging with free shipping. Ro.co prioritizes privacy and security, ensuring compliance with privacy laws and implementing measures to protect user data. Unlike many competitors, Ro.co provides a seamless end-to-end healthcare experience, making it easier for patients to access the care they need from the comfort of their homes.

New York City, New YorkHeadquarters
2017Year Founded
$998.1MTotal Funding
LATE_VCCompany Stage
Consumer Software, HealthcareIndustries
1,001-5,000Employees

Benefits

Medical, dental, & vision benefits
One Medical membership
Equity
Flexible Time Off
Gym reimbursement stipend
Learning & development stipend
Paid parental leave
Flexible work arrangements
Dog-friendly office
Company-wide events

Risks

Layoffs at Ro may impact service quality and customer satisfaction.
Competition from companies like Fabric could challenge Ro's market position.
Drug shortages, despite tracking efforts, may lead to customer dissatisfaction.

Differentiation

Ro offers a vertically integrated platform combining telehealth, lab services, and pharmacy.
Ro's GLP-1 Supply Tracker addresses drug shortages, enhancing patient care management.
Ro provides a seamless, end-to-end healthcare experience without the need for insurance.

Upsides

Increased telehealth demand post-COVID-19 boosts Ro's market expansion opportunities.
Ro's ro.OS platform enhances patient satisfaction and retention through seamless care.
Partnership with Modon Developments expands Ro's geographical footprint in New Cairo.

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