[Remote] Manager, Behavioral Health at Imagine Pediatrics

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Pediatrics, Behavioral HealthIndustries

Requirements

Master’s degree in social work, Marriage and Family Therapy, Counseling, or related area
Independently licensed in Florida (LCSW, LPC, LMHC, or LMFT); openness to cross-state licensure
5 years of experience post independent licensure in a behavioral health setting
3 years of experience in management/supervision of mental health providers
Passionate and committed to creating care for children with special health care needs
Willingness to work in a fast-changing startup environment and pivot quickly on priorities
Empathetic, caring, organized, with strong relationship-building skills

Responsibilities

Manage a team of regional cross-functional care team members (Behavioral Health Therapists, Behavioral Health Care Managers, and Care Team Assistants) with the support of supervisors
Provide oversight to supervisors, including 1:1 support, quarterly feedback, and typical people management functions
Provide guidance to supervisors on performance management of indirect reports
Uphold team members accountable to Imagine-specific policies, clinical programming requirements, and utilization targets
Partner with talent acquisition for hiring plans, interviews, and onboarding new team members
Assist with strategic planning for expansion into new markets
Analyze programmatic and individual metrics to utilize staff appropriately
Hold the team accountable for working at the top of their license and utilizing team functions efficiently
Identify areas for improvement in team processes, clinical care, and projects to increase efficiency
Serve as the Behavioral Health Longitudinal representative in leadership meetings to provide feedback, improve patient experience, and support new programs/services
Act as the liaison for behavioral health services to stakeholders, leading process/performance improvement and high-quality service delivery
Collaborate with the clinical education team for new trainings aligned with care team and organizational needs
Create a positive and inclusive culture of teamwork and accountability
Assist the behavioral health team with navigating new processes, policies, and procedures
Consult with market leaders on behavioral health cases (10% clinical time)
Manage patient escalations as needed (10% clinical time)
Support service recovery calls (10% clinical time)

Skills

People Management

Performance Management

Team Oversight

Talent Acquisition

Hiring

Onboarding

Strategic Planning

Metrics Analysis

Clinical Programming

Utilization Management

LCSW

LPC

LMHC

LMFT

Imagine Pediatrics

24/7 virtual pediatric care and support

About Imagine Pediatrics

Imagine Pediatrics offers 24/7 virtual pediatric care customized for children with medical complexity, providing unlimited access to care via messaging, phone call, or video visit, and coordinating with the child's existing care team. Their multidisciplinary team of pediatricians, nurses, social workers, and care coordinators delivers high-quality, virtual-first care and support, with services currently available in Texas and Florida.

220 Athens Way #240, Nashville, TN 37228, USAHeadquarters

2022Year Founded

$5MTotal Funding

SEEDCompany Stage

51-200Employees