[Remote] Senior Stars Improvement, Clinical Professional BSN/RN at Humana

Florida, United States

Humana Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Health InsuranceIndustries

Requirements

  • FL RN License
  • Must reside in the state of Florida
  • Must have two years of prior HEDIS, STARS and/or quality improvement experience in Medicaid or Medicare (Medicaid quality improvement a plus)
  • Proficient/intermediate utilization of Excel and PowerPoint
  • Prior experience in a fast-paced insurance or health care setting
  • Experience collaborating with cross-functional teams
  • Proven analytical skills
  • Excellent communication skills, both oral and written
  • Strong relationship building skills
  • Conducts self in a professional manner with all verbal and written communication when working with associates, peers, and providers
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Responsibilities

  • Continue to focus efforts and identify opportunities on performance improvement for assigned providers
  • Actively engages provider during virtual visit to facilitate education, HEDIS outcomes, care of members and bi-directional feedback
  • Attends JOCs with providers and participates in active discussions on HEDIS, member care, and clinical/quality outcomes
  • Communicate clinical quality initiatives to assigned providers
  • Educate and assist providers in reducing potential preventable events
  • Educate providers and staff about Medicaid Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey

Skills

HEDIS
NCQA
Stars Program
CAHPS
Medicare
Medicaid
Quality Improvement
Performance Improvement
Provider Engagement
Data Analysis
Value-Based Care
Clinical Programs
BSN
RN

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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