8x8

Account Executive, Enterprise NorthWest region CCaaS

California, United States

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Technology & ServicesIndustries

Position Overview

  • Location Type: Remote
  • Employment Type: Full Time
  • Salary: Not specified

8x8, Inc. (NASDAQ: EGHT) is a leading provider of secure and reliable cloud-based unified communications and contact center solutions. The company helps connect people and organizations through its integrated 8x8® Platform for CX, combining Contact Center, Unified Communications, and CPaaS APIs. 8x8 is focused on helping customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. They are looking for Team8s who are AI-proficient, open to innovation, and skilled in leveraging AI for efficiency and growth.

Requirements

  • Successful track record in selling Unified Communications and Contact Center solutions.
  • Understanding of key differentiators, internal/external systems, sales methodologies, and processes.
  • Ability to close deals and manage the entire sales cycle.
  • Experience selling to accounts with 1,500+ employees.
  • Thorough knowledge of 8x8’s products/services.
  • Ability to identify customer needs and determine optimal solutions.
  • Develops account specific plans to optimize sales.

Responsibilities

  • Prospecting new business and partnering with the Sales Development Representative (SDR) to build out qualified leads.
  • Working through prospecting, proposal, contract, installation, and on-going service.
  • Meeting or exceeding assigned sales objectives.
  • Completing regular sales forecasting with accuracy.
  • Attending ongoing sales & certification training.
  • Developing a strong understanding of 8x8’s enterprise market.
  • Designing solutions to meet the unique business needs of large-scale customers.
  • Identifying and resolving customer issues/problems.
  • Price and term negotiations management.
  • Driving revenue within a specific region.

Application Instructions

  • Not specified in the provided text. Please visit www.8x8.com for application details.

Company Information

  • Company: 8x8, Inc. (NASDAQ: EGHT)
  • Industry: Cloud-based Unified Communications and Contact Center Solutions
  • Website: www.8x8.com
  • Social Media: LinkedIn, Twitter, Facebook, Instagram
  • Global Reach: Operates in over 150 countries across six continents.

Skills

Unified Communications
Contact Center solutions
Sales methodologies
Customer needs analysis
Account planning
Negotiation
Prospecting
Solution design
CRM
Sales forecasting

8x8

Cloud communications and collaboration platform

About 8x8

8x8 provides cloud communications and collaboration services to businesses worldwide, offering a suite of tools that enhance communication. Their main product, the 8x8 Experience Communications Platform, combines voice, video, chat, and contact center services into one platform, allowing businesses to manage both customer engagement and internal communications seamlessly. This platform is known for its high call quality and 24/7 customer support in multiple languages. Unlike many competitors, 8x8 operates on a subscription model, which allows for scalability and customization based on specific business needs. The company also offers advanced analytics to help businesses improve their customer experience. 8x8's goal is to provide secure and reliable communication solutions that meet the needs of businesses handling sensitive information.

Campbell, CaliforniaHeadquarters
1987Year Founded
$253.1MTotal Funding
IPOCompany Stage
Data & Analytics, Enterprise Software, CybersecurityIndustries
1,001-5,000Employees

Risks

Increased competition from emerging players like Five9.
Potential security vulnerabilities from third-party integrations.
Rapid technological advancements may outpace current offerings.

Differentiation

8x8 holds over 125 patents, showcasing its commitment to innovation.
Recognized as a leader in Unified Communications by Gartner for 13 consecutive years.
Offers a comprehensive platform unifying customer engagement and internal communications.

Upsides

AI-powered insights enhance decision-making and customer satisfaction.
Video engagement capabilities offer dynamic and personalized customer interactions.
Strong global presence with support in over 55 countries.

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