[Remote] Senior Manager, Key Account Management at Spreetail

Pennsylvania, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerceIndustries

Requirements

Candidates must have at least 6 years of experience in supply chain operations, preferably in e-commerce, 3PL, or a related field. A strong background in e-commerce and fulfillment operations is necessary, with deep knowledge and hands-on experience in e-commerce operations. The ability to analyze data, identify issues, and implement solutions in a fast-paced environment is crucial. Experience with large, strategic account management is preferred, as is experience with cold chain operations and/or consumable product fulfillment operations. The role requires the ability to travel up to 30%.

Responsibilities

The Senior Manager of Account Management will nurture relationships with Spreetail's largest strategic accounts, focusing on operational excellence and strategic growth. This involves driving measurable improvements in key operational areas, leading to increased efficiency and customer satisfaction. The role requires contributing to the strategic account's growth by leveraging insights and operational improvements to enhance brand value. Key responsibilities include establishing a trusted partnership with the brand, providing dedicated support to strategic accounts, and ensuring a positive, engaging, and memorable brand experience for every customer by solving problems and innovating.

Skills

Account Management

E-commerce

Consumables

Cold Chain

Operational Excellence

Strategic Growth

Brand Relationship Management

Spreetail

Ecommerce accelerator for manufacturers' growth

About Spreetail

Spreetail accelerates ecommerce growth for manufacturers by helping them increase their online sales without adding complexity or risk. The company works with a variety of clients, from small businesses to large manufacturers, to enhance their ecommerce presence. Spreetail optimizes product listings, manages advertisements, and provides tailored insights using its proprietary technology. Their business model includes purchasing inventory from partner brands, which allows them to boost sales across major ecommerce platforms like Amazon, Walmart, and Target. With eight fulfillment centers, Spreetail offers next-day delivery to 80% of the US population and manages all customer service and returns, ensuring a smooth shopping experience. The goal of Spreetail is to invest in the success of its partners, enabling them to scale their operations efficiently.

Lincoln, NebraskaHeadquarters

2006Year Founded

$208MTotal Funding

GROWTH_EQUITY_NON_VCCompany Stage

Data & Analytics, Consumer Software, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

We Invest in You

Home Owner Bonus

Leadership Development

Paid Time Off

Work From Home + Flex Days

Milestone Program

Home Office Stipend

Donation Match

Employee Experiences

401(k)

Community Involvement

Parental Leave

Risks

Increased competition from ecommerce accelerators like Pattern and Thrasio.

Potential over-reliance on major marketplaces like Amazon and Walmart.

Integration challenges from recent acquisitions may affect operational efficiency.

Differentiation

Spreetail offers a unique blend of AI and human expertise in ecommerce.

The SmartShelf product suite optimizes listings for superior marketplace performance.

Spreetail's nationwide next-day delivery covers 80% of the US population.

Upsides

AI-driven personalization is enhancing customer loyalty and sales for Spreetail.

Integration of AI in logistics optimizes supply chain operations and reduces costs.

Spreetail's acquisition of Buy Box Experts strengthens its ecommerce accelerator capabilities.

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