Senior Product Manager, Buy & Track

Los Angeles, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce, Retail, BiotechnologyIndustries

Requirements

Candidates should possess 5+ years of product management experience, with expertise in both backend/tools and frontend e-commerce. Demonstrated experience in creating, communicating, and executing product roadmaps is essential, along with a proven track record of successfully launching, measuring, and iterating on features. Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis, is required, as is experience with API integrations. Excellent collaboration skills and strong project management abilities are necessary to manage multiple priorities in a fast-paced environment. Empathy for the customer journey and an affinity for Thrive Market’s mission are also key qualifications. Experience optimizing an e-commerce funnel is preferred, and experience with self-service chat tools, online grocery, JIRA, Amplitude, and Figma are a plus.

Responsibilities

The Senior Product Manager will develop and execute product strategies to optimize the member experience in the purchase and post-purchase steps, focusing on reducing friction and improving order conversion rates and average order value (AOV). They will collaborate cross-functionally with engineering, design, analytics, and partner teams to implement these strategies across all platforms. Responsibilities include optimizing the post-order tracking experience in collaboration with the operations team and improving automated self-service capabilities with the member services team. The role involves leveraging quantitative and qualitative data for decision-making, executing A/B tests, defining KPIs, analyzing market trends, and translating business needs into actionable product requirements for engineering teams.

Skills

Product Strategy

Optimization

User Experience

Conversion Rate Optimization

Average Order Value (AOV)

API Integrations

A/B Testing

Quantitative Analysis

Qualitative Analysis

Product Management

E-commerce

Cart Optimization

Checkout Optimization

Post-Order Experience

Self-Service Capabilities

Thrive Market

Online grocery retailer for organic products

About Thrive Market

Thrive Market operates an online platform for purchasing organic and non-GMO food products, catering to health-conscious individuals and families. Customers pay an annual membership fee to access a wide variety of grocery items, often at prices up to 30% lower than traditional retailers, thanks to a price matching policy. The platform also features services like 24/7 access to a personal shopper, known as a Thrive Guide, and fast, carbon-neutral shipping, which enhance the shopping experience. Thrive Market stands out from competitors by focusing on organic and sustainably sourced products, aligning with the growing consumer trend towards healthy eating and convenience. The company's goal is to make healthy living accessible and affordable for everyone.

Los Angeles, CaliforniaHeadquarters

2013Year Founded

$234.8MTotal Funding

CONVERTIBLECompany Stage

Food & Agriculture, Consumer GoodsIndustries

501-1,000Employees

Benefits

Health Insurance

401(k) Retirement Plan

Unlimited Paid Time Off

Mental Health Support

Employee Discounts

Risks

Increased competition from Amazon Fresh and Walmart Grocery threatens market share.

Dependence on membership fees is risky during economic downturns.

Supply chain disruptions could affect product availability and customer satisfaction.

Differentiation

Thrive Market offers 70+ filters for personalized diet and lifestyle shopping.

The company provides carbon-neutral shipping, enhancing its eco-friendly brand image.

Membership model includes price matching, offering competitive pricing to customers.

Upsides

Partnership with Instacart enhances brand visibility and provides a new revenue stream.

Collaboration with rePurpose Global aligns with consumer demand for sustainability.

Exclusive collaborations, like with LesserEvil, tap into the growing healthy snacks market.

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