Senior Financial Partnerships Manager

Employment Type:

Location Type:

Salary:

Position Overview

Mercury is building a comprehensive suite of financial tools for startups, focusing on thoughtful and simple dashboards. Our Financial Partnerships team plays a crucial role by managing external relationships and streamlining workflows with a vast network of partners that underpin our products.

As a Senior Financial Partnerships Manager, you will be responsible for overseeing and expanding Mercury's portfolio of strategic payment partners. These partners, including independent payment processors and banking institutions, are vital for delivering secure, seamless, and innovative payment experiences to our customers. This role is highly cross-functional, demanding close collaboration with Product, Engineering, Compliance, Operations, and Legal teams. You will act as the primary liaison for external partners, advocating for their needs internally while balancing external expectations with internal priorities. Exceptional communication skills are essential for translating complex partner requirements into actionable plans and ensuring clarity and alignment throughout the process.

In addition to managing existing partnerships, you will lead the identification, evaluation, and onboarding of new partners that align with our payments strategy. This involves market analysis, due diligence, relationship building, and strategic planning. Your blend of product interest, operational understanding, and relationship management skills will be instrumental in strategically growing our partner network. Your ultimate goal is to build and maintain a team that ensures our partners consistently deliver on Mercury's promise of secure, reliable, and thoughtful financial services.

Mercury is a financial technology company, not a bank. Banking services are provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

Responsibilities

• Manage a portfolio of strategic Payment partnerships.
• Drive the growth of Mercury's Payment relationships network.
• Articulate the impact and value of partnering with Mercury, while negotiating optimal outcomes.
• Serve as the internal expert on payment ecosystems and contribute to our knowledge base.
• Collaborate closely with Legal and Finance to negotiate new contracts with bank partners and manage revenue.
• Lead the selection of new partners and expansion of our ecosystem.
• Unblock internal teams and advocate for Mercury's roadmap to enhance internal efficiency.
• Accurately communicate Mercury's compliance, regulatory, and technical products to liaise between product teams and external partners.

Requirements

• 6+ years of relevant banking/payment operations experience.
• 3+ years of experience specifically in payments.
• Demonstrated strength as a partnership leader with a track record of growing accounts.
• Excellent internal and external communication skills.
• Highly organized project management abilities.
• Consistent demonstration of empathy.
• Strong product sense.
• Excellent negotiation skills.
• Technical inclination or comfort with technical concepts to interface effectively between internal and external technical teams.
• Ability to manage multiple priorities calmly and effectively.
• Creativity in problem-solving within constraints.
• A customer-first approach, always prioritizing the customer perspective.
• Ability to simplify complex systems and problems into manageable, documented steps.

Company Information

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity. You can check out our demo dashboard at www.demo.mercury.com.

Application Instructions

The total rewards package at Mercury includes base salary, equi