Enterprise Customer Success Manager (Salesforce Certified)
LitifyFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates should possess 3-5 years of enterprise software sales experience, with a proven track record of success selling into large Consumer Business Services accounts, along with 3+ years of experience selling services and software, particularly within CBS companies. They should have industry knowledge and a strong network with channel partners (Salesforce), experience selling complex technology solutions, and be committed to acquiring and maintaining all applicable Salesforce certifications.
As a Salesforce Account Executive, the individual will perform as a key employee, focusing on winning new business, driving pipeline, and building strong relationships with customers. They will tightly partner with the Salesforce Sales and Customer Success organizations, including Core AEs & SEs within the CBS organization, and collaborate with Account Management, Marketing, Sales Engineering, and the CEO to leverage market opportunities. Responsibilities also include maintaining updated lead follow-up, tasks, pipeline, and forecasting in Salesforce, ensuring a high level of Customer Experience, and continuously learning to meet sales and high growth targets.
AI-powered CRM solutions for businesses
NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.