Sales Operations Business Partner

Brazil

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Cloud Communications, Software as a Service, Enterprise SoftwareIndustries

Requirements

The ideal candidate will possess proficiency in Portuguese, Spanish, and English, along with over 4 years of experience in sales operations, business operations, strategy consulting, or the CPaaS industry. They must have a proven track record in managing sales operating rhythms like forecasting, MBRs, and QBRs, and have completed at least 2-3 annual planning cycles. Strong analytical processing, problem-solving, idea synthesis, and excellent written and verbal communication skills, including presenting data and insights to sophisticated audiences, are essential.

Responsibilities

The Sales Operations Business Partner will serve as the primary business partner to the VP of Sales in LATAM, supporting all Portuguese and Spanish-speaking countries. Responsibilities include managing Go-To-Market operating rhythms, preparing and running forecast calls, overseeing pipeline health and management, and conducting QBRs. The role involves proactively monitoring sales performance dashboards, leveraging data for insightful discussion documents, providing top-of-funnel support, and playing a key part in planning cycles, including territory carving and target validation. Additionally, they will develop in-region Go-To-Market strategies to drive revenue growth, pull ad-hoc reports to address business needs, and establish clear roles with peers for efficient support to revenue generation teams.

Skills

GTM operations

forecasting

funnel management

sales analytics

strategic sales planning

cross-functional collaboration

Portuguese

Spanish

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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